Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rachele Romero

Redding

Summary

Accomplished District Manager with a proven track record at Starbucks, including a significant sales increase and enhanced customer satisfaction. Recognized for leadership excellence through multiple awards, adept at strategic planning and team development. Excels in operational efficiency and employee engagement, embodying exceptional communication, analytical skills, and problem-solving.

Overview

17
17
years of professional experience
1
1
year of post-secondary education

Work History

District Manager

Starbucks
02.2012 - Current
  • Oversee operations for 14 retail locations, managing a team of 400 employees to achieve sales targets and operational KPIs, driving 26 million annual sales in diverse markets across 500 miles and 8 counties.
  • Elevated performance, including improving multiple underperforming portfolios.
  • Conduct regular site visits to ensure compliance with company standards and foster a culture of accountability and excellence.
  • Develop and execute training programs that enhance team performance and drive employee engagement.
  • Collaborate with upper management to analyze market trends and adjust strategies to maximize profitability.
  • Multi-year area Market Planning and store development experience.
  • Experience in crisis management including leading teams through multiple natural disasters, store safety issue, and change management through a pandemic while creating processes to improve crisis management for the organization.

Store Manager

Starbucks
10.2010 - 02.2012
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Performance managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Manager

Starbucks
11.2007 - 10.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Team building and partner development.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Business analysis of PNL, daily metrics, and cash management.

Education

Yuba College
Marysville, CA
09.2000 - 06.2001

High School Diploma -

Live Oak High School
Live Oak, CA
06.1999

Skills

  • District Manager of the Year
  • Two-time Bravo Award Recipient
  • Graduated from NorCal Accelerated Development Program
  • Successfully opened 10 new store locations, overseeing all aspects of site selection, collaboration with construction and facility teams, and training to ensure seamless operations and alignment with company standards
  • Actively participated in a regional task force focused on activating and selecting partner networks for NorCal area
  • Served on Board of Directors for Women's Development Network and served as Co-Chair
  • Area Store Manager of the Year

Accomplishments

Energetic, results-oriented District Manager with over 25 years of experience in retail management, team leadership, and operational excellence. Proven track record of driving sales growth, enhancing customer satisfaction, and optimizing operational efficiency across multiple locations. Adept at developing high-performing teams, implementing strategic initiatives to achieve company objectives, and team collaboration.

Timeline

District Manager

Starbucks
02.2012 - Current

Store Manager

Starbucks
10.2010 - 02.2012

Assistant Manager

Starbucks
11.2007 - 10.2010

Yuba College
09.2000 - 06.2001

High School Diploma -

Live Oak High School

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Rachele Romero