Rachell Lawson
Olive Branch,MS
Summary
Experienced admissions financial representative and unit coordinator in a busy hospital emergency room with over 10 years of hands-on expertise. Demonstrated proficiency in effectively managing multiple high-demand tasks, ensuring smooth workflow, and meeting departmental needs.
Overview
17
17
years of professional experience
Work History
Financial Counselor
Baptist Memorial Hospital
03.2019 - Current
- Facilitated discussions with insurance providers by phone.
- Verify and assure all accounts are ready for billing
- Collect copayments and deductibles.
- Explained various payment solutions to patients.
Health Unit Coordinator
Baptist Memorial Hospital - Desoto
03.2012 - 02.2018
- Facilitated travel needs and emotional support to enhance client care.
- Provided patients and families with emotional support
- Promoted personal and co-worker safety
- Coordinated with other medical professionals to improve services from providers.
- Organized and maintained supply inventory for nursing unit.
- Manage multiple phone lines efficiently.
Medical Assistant
Memphis Health Center, Inc
09.2007 - 01.2010
- Arranged and organized patient rooms before arrivals.
- Maintained optimal stock levels for essential supplies, equipment, and instruments.
- Carried out various diagnostic procedures including venipuncture.
- Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
- Read and recorded temperature, pulse, and respiration
Education
GED - Basic
Midsouth Community College
West Memphis, ARGraduate Certificate - Medical Assistance
Concorde Career College
Memphis, TN11.2002
Skills
- Insurance verification
- Relationships and rapport
- Cash flow management
- Patient counseling
CHAA CERTIFIED
CHAA CERTIFIED
Timeline
Financial Counselor
Baptist Memorial Hospital
03.2019 - Current
Health Unit Coordinator
Baptist Memorial Hospital - Desoto
03.2012 - 02.2018
Medical Assistant
Memphis Health Center, Inc
09.2007 - 01.2010
GED - Basic
Midsouth Community College
Graduate Certificate - Medical Assistance
Concorde Career College
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