Summary
Overview
Work History
Skills
Hobbies and Interests
Timeline
Generic

Rachell McKinney

Willis,Texas

Summary

Experienced non-medical Care Provider offering 5 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

31
31
years of professional experience

Work History

Caretaker

Megan McCollum
09.2020 - 05.2025
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Delivered services to customer locations within specific timeframes.

Customer Service Representative

Corner Store
01.2013 - 08.2020
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.

Receptionist

Houston Neurology & Sleep Diagnostic Center
01.2012 - 01.2013
  • Helped patients complete necessary medical forms and documentation.
  • Confirm insurance is current and obtain payments for services
  • Scheduled patient appointments/referrals in respective doctors' calendars and followed up with reminder phone calls.
  • Travel to Satellite Offices
  • Obtained payments from patients and scanned identification and insurance cards.

Receptionist/Check In/Check out

Houston Northwest Primary Care
01.2003 - 01.2011
  • Patient admission/discharge
  • Confirm insurance is current
  • Make appointments using Mistys/Tiger/Centricity System
  • Scanning the patient's information in to the EMR system in order and according to all State and local codes.

Receptionist/Check in and Check out

HSE and Associates
01.2002 - 01.2003
  • Check in patients and insure insurance is current
  • Make appointments under the Mistys/Tiger System
  • Medical Records
  • Responsible for correctness of all charts according to HIPPA guidelines

Receptionist/Promotions Coordinator

Clear Channel Media
01.1994 - 01.2001
  • Data Vox answering service for 300 extensions
  • Assist clients to proper sales reps
  • Assist sales department with invoicing
  • Promotions Senior in charge of setting up live broadcast and promotional give-a-ways
  • Watching my young adults race BMX
  • Mistys/Tiger/Centricity/EMR, Customer Service

Skills

  • Meal preparation
  • Disease prevention
  • Patient assistance
  • Safety awareness
  • Event setup
  • Personal hygiene maintenance
  • Medication distribution
  • Companionship skills
  • Preventive Maintenance
  • Compassionate caregiving
  • Interpersonal relationships
  • Customer Service
  • Housekeeping support
  • Medication reminders
  • Scheduling
  • Multi-line telephone systems
  • Document management
  • Time management

Hobbies and Interests

  • Spending time nurturing a love of sports and animals with my granddaughter.
  • Fostering kittens into new and loving forever homes.
  • Experiencing new musical events with my family.
  • Traveling with my family to new places with new experiences.

Timeline

Caretaker

Megan McCollum
09.2020 - 05.2025

Customer Service Representative

Corner Store
01.2013 - 08.2020

Receptionist

Houston Neurology & Sleep Diagnostic Center
01.2012 - 01.2013

Receptionist/Check In/Check out

Houston Northwest Primary Care
01.2003 - 01.2011

Receptionist/Check in and Check out

HSE and Associates
01.2002 - 01.2003

Receptionist/Promotions Coordinator

Clear Channel Media
01.1994 - 01.2001
Rachell McKinney