Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachell Velez

Summary

Efficient professional with expertise in time management, organization, and customer service. Proven ability to plan effectively and solve problems to meet demanding schedules. Experienced in vehicle inspection and basic maintenance, ensuring operational readiness. Strong recordkeeping skills and attention to detail support systematic transportation solutions.

Overview

9
9
years of professional experience

Work History

Driver

Marten Transport
08.2024 - 04.2025
  • Efficiently managed time while navigating multiple stops along designated routes.
  • Inspected vehicle pre- and post-trip to ensure optimal performance and maintenance.
  • Prepared essential documents including bills of lading, invoices, and proof of delivery.
  • Maintained positive customer interactions to fulfill needs and enhance satisfaction.

Driver

Veteran Logistics
07.2023 - 08.2024
  • Logged deliveries, drop-off times and special conditions in company system.
  • Managed time effectively to meet tight delivery deadlines.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.

Driver

REED TMS
Tampa
03.2021 - 07.2023
  • Efficiently managed time while navigating multiple stops along designated routes.
  • Prepared essential documents including bills of lading, invoices, and receipts.
  • Delivered goods and services punctually and in pristine condition.
  • Responded promptly to customer inquiries and complaints, ensuring high satisfaction levels.
  • Engaged with customers positively to address needs and enhance overall experience.

TRUCK DRIVER

WERNER
11.2019 - 10.2020
  • OTR Driver -Team Driver
  • Driver of new 2019 53ft PETERBILT Truck
  • Well versed in backing up the trailer.
  • Experienced hauling freight to destination with time management
  • Experienced with the QUALCOM System
  • Experienced with the Peoples Net and Platform Science
  • Responsible for informing management of any issues with the truck regarding safety and maintenance.
  • Provide Exceptional Customer Service
  • On Time Deliveries County wide

SENIOR ACCOUNT REPRESENTATIVE

GC SERVICES
11.2018 - 11.2019
  • Manage multiple accounts; develop positive working relationships with all customers & employees.
  • Provide input on new processes and workflows as needed.
  • Responsible for supervising staff, assigning tasks, and reporting to superiors, as well as solving customer inquiries and problems and improving strategies and procedures.
  • Customer Service Oriented Skillset: communication, problem solving, telephone etiquette, enthusiasm, and multitasking.

ASSISTANT MANAGER

CIRCLE K
06.2016 - 07.2017
  • Worked with vendors, monitored sales, maintained inventory, and employee schedules.
  • Maintained daily financial reports and deposits.
  • Ensured employees adhered to policies and procedures.
  • Monitored food safety and health issues, maintaining proper temperature of both hot and cold food and/or drinks.
  • Set goals with the manager to determine and prioritize goals and specific tasks of the business.

Education

Medical Assistant Certification -

Everest University
Tampa, FL

Skills

  • Vehicle inspection
  • Time management
  • Customer service
  • Communication skills
  • Problem solving
  • Record keeping
  • Strategic planning

Timeline

Driver

Marten Transport
08.2024 - 04.2025

Driver

Veteran Logistics
07.2023 - 08.2024

Driver

REED TMS
03.2021 - 07.2023

TRUCK DRIVER

WERNER
11.2019 - 10.2020

SENIOR ACCOUNT REPRESENTATIVE

GC SERVICES
11.2018 - 11.2019

ASSISTANT MANAGER

CIRCLE K
06.2016 - 07.2017

Medical Assistant Certification -

Everest University

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