Rachell Ventura
Miller Place,NY
Summary
Talented professional with keen eye for detail, agile with strong attention to providing quality service and interpersonal skills. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Hairstylist
Parlour Hair Boutique
09.2022 - Current
- Revitalized the salon's social media presence by curating engaging content showcasing the team's work, resulting in increased online bookings and brand visibility.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations and providing high-quality services
- Increased salon revenue by upselling products and additional treatments during appointments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Interacted with customers by phone, email, or in-person to provide information or service.
Hairstylist
Rogue House Salon
06.2021 - 08.2022
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist, such as New York Fashion Week.
- Processed payments, entering sales in register for prompt customer service.
- Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
- Interacted with customers by phone, email, or in-person to provide information and service
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Mobile Hairstylist
Glamsquad
08.2017 - 03.2020
- Offered mobile salon services, catering to clients convenience and enhancing their overall comfort.
- Established a loyal clientele by consistently delivering high-quality services that exceeded expectations in both style execution and professionalism.
- Collaborated with event coordinators to provide on-site hairstyling services for weddings, fashion shows, and photoshoots.
Education
Cosmetology License -
Carsten Institute of Cosmetology- New York
New York, NY05.2016
High School Diploma -
Foreign Language Academy Of Global Studies
New York, NY06.2011
Skills
- Direct Sales
- Social Media Marketing
- Interpersonal Skills
- Time Management
- Multi-tasking
- Teamwork and Collaboration
- Cash Register and POS Terminal Operation
- Customer Service skills
- Microsoft Excel
- Microsoft Word
- Automated Systems
Timeline
Hairstylist
Parlour Hair Boutique
09.2022 - Current
Hairstylist
Rogue House Salon
06.2021 - 08.2022
Mobile Hairstylist
Glamsquad
08.2017 - 03.2020
Cosmetology License -
Carsten Institute of Cosmetology- New York
High School Diploma -
Foreign Language Academy Of Global Studies
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