Rachelle Brown
Three Springs,PA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
The Alexander Financial Group
10.2020 - Current
- Assisted in managing schedules and appointments for team members.
- Coordinated communication between departments to streamline workflow.
- Supported document preparation and filing for easy access to information.
- Maintained office supplies inventory, ensuring necessary materials were available.
- Organized meetings and events, preparing agendas and materials as needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Group Sales, Marina Assistant Manager
Lake Raystown Resort
04.2016 - 10.2020
- Coordinated daily operations to enhance team productivity and service delivery.
- Developed training materials to support onboarding and skill development for new staff.
- Analyzed customer feedback to identify areas for service enhancement and drive satisfaction.
- Facilitated communication between departments to align goals and improve project outcomes.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Support Staff
Southern Huntingdon County High School
03.2013 - 03.2016
- Maintained cleanliness and sanitation across all facilities, ensuring compliance with health and safety standards.
- Operated industrial cleaning equipment, including floor buffers and scrubbers, to enhance operational efficiency.
- Developed and implemented effective cleaning schedules to optimize workflow and reduce downtime.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Supported event setup and tear-down, contributing to successful school functions.
Education
Notary
Pennsylvania Association of Notaries
Pittsburgh11-2021
High School Diploma -
Southern Huntingdon County
Three Springs06-2010
Skills
- Data entry
- Office administration
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Documentation and recordkeeping
- Mail handling
- Schedule management
- Document scanning
- Microsoft office
- Computer skills
Timeline
Administrative Assistant
The Alexander Financial Group
10.2020 - Current
Group Sales, Marina Assistant Manager
Lake Raystown Resort
04.2016 - 10.2020
Support Staff
Southern Huntingdon County High School
03.2013 - 03.2016
Notary
Pennsylvania Association of Notaries
High School Diploma -
Southern Huntingdon County