Rachelle Cameron
Viola,AR
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
36
36
years of professional experience
Work History
Hearing Care Coordinator
AudioNova ~Taylor Hearing Center
12.2024 - 06.2025
- Used company software and databases to maintain records of services performed and patient conditions.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA.
- Successfully negotiated client contract renewals to create increased revenue.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Schedule medical appointments for all patients.
Team Leader Manager
Walmart
06.2022 - 01.2023
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Led employee relations through effective communication, coaching, training, and development.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Medical Receptionist
Access Medical Clinics
08.2019 - 12.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Received and routed laboratory results to correct clinical staff members.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
CMT/CNA
Hiram Shaddox
11.2021 - 06.2022
- Administered medications and performed basic and advanced patient assessments.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Collected and processed laboratory specimens to obtain samples for analysis.
Operations Manager
Avaya Inc
10.1989 - 10.2017
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed and reported on key performance metrics to senior management.
Education
No Degree - Massage Therapy
No Degree - Certified Medication Technicain
03-2021
High School Diploma -
05-1984
Skills
- Clear communication
- Effective communication
- Detailed patient analysis
- Appointment coordination
- Patient care planning
- At-home care instruction
- Experienced in medical terminology
- Verbal and written communication
- Crisis intervention
- Healthcare nursing expertise
Timeline
Hearing Care Coordinator - AudioNova ~Taylor Hearing Center
12.2024 - 06.2025
Team Leader Manager - Walmart
06.2022 - 01.2023
CMT/CNA - Hiram Shaddox
11.2021 - 06.2022
Medical Receptionist - Access Medical Clinics
08.2019 - 12.2022
Operations Manager - Avaya Inc
10.1989 - 10.2017
Colorado School of The Healing Arts - No Degree, Massage Therapy
ASU- Mountain Home - No Degree, Certified Medication Technicain
Amador High School - High School Diploma,
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