Rachelle Carter
Cleveland,OH
Summary
Hi, my name is Rachelle Carter. An Experienced Medical Assistant with extensive knowledge of medical regulations and policies. I offer strong dedication to informed patient care, administrative excellence and confidentiality. I am a Reliable Medical Support professional with 6 years of experience in both clinical and hospital environment. Expertly assist with office operations and physician support by gathering patient information. I’m Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical Assistant position. I am always Ready to help team achieve company goals. I am seeking a full-time or part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am very well organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I adapt well in any setting.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Medical Assistant
Neighborhood Family Practice
06.2022 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, performed vitals, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Verified patient insurance coverage and collected required co-payments.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Medical Assistant
Apex Dermatology
10.2020 - 02.2022
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Improved patient adherence to treatment plans by offering clear instructions and addressing concerns promptly.
- Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
- Enhanced patient experience by providing compassionate care and thorough education on skincare routines.
- Streamlined office processes with effective communication between staff members, resulting in smoother daily operations.
- Collaborated with other healthcare professionals to develop comprehensive care plans, optimizing patient outcomes.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Educated patients on preventative measures to promote long-lasting skin health and reduce future issues.
- Demonstrated proficiency in utilizing specialized dermatology tools and technology, enhancing diagnostic accuracy.
- Managed inventory of medical supplies by routinely checking stock levels and placing timely orders when needed.
- Increased clinic efficiency by maintaining organized patient records and scheduling appointments in a timely manner.
- Triaged urgent cases effectively, prioritizing the needs of high-risk patients while managing appointment schedules accordingly.
- Maintained strict sterilization protocols for all instruments and surfaces, ensuring a safe environment for both patients and staff members.
- Administered prescribed topical medications accurately under the supervision of the attending dermatologist, maximizing therapeutic benefits to patients.
Medical Assistant
Cleveland Clinic Solon
03.2017 - 09.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
Education
Medical Assistant And Xray - Medical Assistant And Xray
Reming College Cleveland
Cleveland, OH06.2018
Medical Adminastrative Assistant - Medical Adminastrative Assistant
Remington College
Cleveland, OH04.2017
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Medical Terminology
- Clinical Documentation
- EMR / EHR
- Data Entry
- Patient-focused care
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
- CPR
- Compassionate
- Immunization Administration
- Specimens collection and processing
- Medical Procedures
- Patient Assessments
- Laboratory Specimen Collection
- Maintaining confidentiality
- Insurance Verification
- Appointment Setting
- Patient Care Coordination
- Compassionate caregiver
- First Aid
Certification
Bls
Timeline
Medical Assistant
Neighborhood Family Practice
06.2022 - 01.2024
Medical Assistant
Apex Dermatology
10.2020 - 02.2022
Medical Assistant
Cleveland Clinic Solon
03.2017 - 09.2020
Medical Assistant And Xray - Medical Assistant And Xray
Reming College Cleveland
Medical Adminastrative Assistant - Medical Adminastrative Assistant
Remington College
Bls
BLS
Expires 2025
BLS
Expires 2025
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