Rachelle Cesar
Brooklyn,NY
Overview
10
10
years of professional experience
Work History
Beauty Sales Associate
Salon Dominicano
03.2022 - 03.2024
- Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
- Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
- Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
- Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
- Worked closely with colleagues to create a welcoming atmosphere that encouraged customers to spend more time exploring product offerings.
- Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
- Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Participated in ongoing professional development opportunities related to the latest skincare advancements and industry innovations.
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
Front Desk Receptionist
Cihtcah
01.2014 - 05.2020
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Certicat - Beauty
Salon Beauty
Dominican Republic02.2022
License - Chef Training
School of Restaurant
Haiti02.2020
License - Master
Siloe University
Haiti06.2006
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Scheduling
- Appointment Scheduling
- Verbal and written communication
- Administrative Skills
- Scheduling appointments
- Office Organization
- Oral and writing communication
- File Organization
- Hospitality services
- Front Office Management
- Filing
- Sensitive information handling
- Work Prioritization
- Administrative Support
- Initiative-taking
- Confidentiality handling
- Guest Relations
- Meeting Scheduling
Languages
French
Native or Bilingual
Haiti creole
Native or Bilingual
Spanish
Professional Working
English
Professional Working
Timeline
Beauty Sales Associate
Salon Dominicano
03.2022 - 03.2024
Front Desk Receptionist
Cihtcah
01.2014 - 05.2020
Certicat - Beauty
Salon Beauty
License - Chef Training
School of Restaurant
License - Master
Siloe University