Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rachelle Cesar

Brooklyn,NY

Overview

10
10
years of professional experience

Work History

Beauty Sales Associate

Salon Dominicano
03.2022 - 03.2024
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
  • Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
  • Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
  • Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
  • Worked closely with colleagues to create a welcoming atmosphere that encouraged customers to spend more time exploring product offerings.
  • Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
  • Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Participated in ongoing professional development opportunities related to the latest skincare advancements and industry innovations.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.

Front Desk Receptionist

Cihtcah
01.2014 - 05.2020
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Education

Certicat - Beauty

Salon Beauty
Dominican Republic
02.2022

License - Chef Training

School of Restaurant
Haiti
02.2020

License - Master

Siloe University
Haiti
06.2006

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Telephone Etiquette
  • Problem-solving skills
  • Team Collaboration
  • Scheduling
  • Appointment Scheduling
  • Verbal and written communication
  • Administrative Skills
  • Scheduling appointments
  • Office Organization
  • Oral and writing communication
  • File Organization
  • Hospitality services
  • Front Office Management
  • Filing
  • Sensitive information handling
  • Work Prioritization
  • Administrative Support
  • Initiative-taking
  • Confidentiality handling
  • Guest Relations
  • Meeting Scheduling

Languages

French
Native or Bilingual
Haiti creole
Native or Bilingual
Spanish
Professional Working
English
Professional Working

Timeline

Beauty Sales Associate

Salon Dominicano
03.2022 - 03.2024

Front Desk Receptionist

Cihtcah
01.2014 - 05.2020

Certicat - Beauty

Salon Beauty

License - Chef Training

School of Restaurant

License - Master

Siloe University
Rachelle Cesar