Rachelle Coleman
Laughlin,NV
Summary
Experienced in customer service, logistics, and administrative tasks, offering strong organizational and communication skills. Proven ability to adapt quickly and work independently in dynamic environments. Eager to leverage expertise in inventory management and delivery logistics to contribute effectively in a new role.
Compassionate Elderly Caretaker with background in providing assistance to seniors with daily living tasks. Strengths include patience, strong interpersonal skills and ability to handle stressful situations calmly. In previous roles, consistently provided high-quality care while fostering positive relationships with elderly clients and families.
Overview
4
4
years of post-secondary education
37
37
years of professional experience
Work History
Elderly Caregiver Volunteer
Coleman
Laughlin, Nevada
08.2023 - Current
- Assisted clients with daily living activities and personal care routines.
- Monitored health conditions and reported changes to family or medical professionals.
- Provided companionship and emotional support to enhance client well-being.
- Organized recreational activities to promote social engagement and mental stimulation.
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
Driver Helper
UPS
Bullhead City, AZ
10.2025 - 01.2026
- Assisted drivers with off-loading products to customer locations.
- Helped drivers with paperwork, route planning, and navigating through unfamiliar areas.
- Loaded and unloaded company vehicles by hand or using hand truck or dolly.
- Maintained accurate records of deliveries and pick-ups in accordance with company policies.
King of Clubs Players Club Clerk
Riverside Casino
Laughlin, NV
12.2024 - 10.2025
- Operated office equipment including computers, printers, copiers.
- Resolved disputes to support customer satisfaction.
- Completed data entry tasks with strong focus on accuracy and data integrity.
- Diffused customer complaints and concerns to maintain excellent customer relations.
- Maintained up-to-date knowledge of company services and products.
- Updated databases and company files with current data.
- Scanned, faxed, and filed invoices and sales receipts.
Rural Mail Carrier
USPS
Prescott, AZ
04.2021 - 10.2024
- Demonstrated ability to work independently without close supervision.
- Delivered mail to rural locations in a timely manner utilizing excellent customer service skills.
- Inspected vehicle before each shift for safety issues, ensuring it was properly fueled and loaded correctly for the day's route.
Shift Manager
Auto Zone
Mohave Valley, AZ
01.2021 - 06.2021
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Assisted customers with product selection, providing exceptional service experience.
- Maintained knowledge of store products and services to make recommendations to customers.
- Monitored inventory levels and placed orders when necessary, ensuring stock availability at all times.
- Promoted store specials and limited-time offers to customers.
Shift Lead
Walgreens
Seattle, WA
01.2020 - 11.2020
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Managed inventory levels and minimized loss, following company systems and guidelines.
- Inspected store displays regularly to ensure items were properly stocked and displayed according to company guidelines.
- Prepared end-of-shift reports for management review and approval.
- Kept accurate records of daily transactions using computerized systems.
- Compiled and balanced cash receipts at end of day and shift.
- Controlled inventories of food, equipment, and liquor, and reported shortages to designated personnel.
City Carrier
USPS
Seattle, WA
01.2018 - 01.2019
Retail Sales Associate/Cashier
Goodwill Industries
Seattle, WA
01.2018 - 01.2019
Housekeeper/Nanny
Sivarajan Residence
Seattle, WA
01.2018 - 01.2019
Personal Trainer Plus Nutrition Specialist / National Fitness Certification Professional
24 Hour Fitness
Seattle, WA
10.2003 - 01.2011
- Assisted clients in improving posture, balance, coordination, flexibility, core strength and muscular endurance.
- Developed and implemented customized fitness plans to meet individual goals.
- Demonstrated exercises to clients and modified them as necessary.
- Motivated and inspired clients to achieve results and reach goals.
- Tracked client progress and maintained complete and accurate client files.
- Demonstrated proper form for each exercise while providing encouragement and motivation.
- Educated clients on nutrition principles and healthy lifestyle habits.
- Maintained accurate records of all consultations, assessments, programs and progress notes for each client.
- Promoted health clubs through membership sales and record member information.
Bank Teller/Customer Service Representative
Wells Fargo Bank
Seattle, WA
04.1995 - 04.1996
- Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries.
- Balanced cash drawer and maintained full accountability for assigned cash on hand.
- Greeted customers with professionalism and friendly and courteous demeanor.
Courtesy Clerk
Safeway
Seattle, WA
01.1990 - 01.1992
- Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed.
- Kept store front end clean and organized.
- Collected carts from the parking lot and store entrances.
- Cleaned spills and disposed of waste to maintain store tidiness.
- Demonstrated strong customer service skills by helping customers locate items in store.
- Reduced customer wait times by utilizing swift bagging techniques.
- Greeted and thanked customers upon store entry and exit.
- Gathered returned and unwanted items from patrons and customer service stations for reshelving.
Education
Upper secondary education - Design
Bellevue College/Art Institute
Bellevue, WAHigh school diploma or GED -
John F. Kennedy
Burien, WA 09.1989 - 05.1993
Skills
- Data entry
- Warehouse experience
- Office experience
- Casino
- Computer
- Research
- Delivery Driver
- Sales
- Communication skills
- Organization
- Willing to learn
- Order picking
- Material handling
- Professionalism
- Shipping and receiving
Personal Information
Willing To Relocate: Anywhere
Timeline
Driver Helper
UPS
10.2025 - 01.2026
King of Clubs Players Club Clerk
Riverside Casino
12.2024 - 10.2025
Elderly Caregiver Volunteer
Coleman
08.2023 - Current
Rural Mail Carrier
USPS
04.2021 - 10.2024
Shift Manager
Auto Zone
01.2021 - 06.2021
Shift Lead
Walgreens
01.2020 - 11.2020
City Carrier
USPS
01.2018 - 01.2019
Retail Sales Associate/Cashier
Goodwill Industries
01.2018 - 01.2019
Housekeeper/Nanny
Sivarajan Residence
01.2018 - 01.2019
Personal Trainer Plus Nutrition Specialist / National Fitness Certification Professional
24 Hour Fitness
10.2003 - 01.2011
Bank Teller/Customer Service Representative
Wells Fargo Bank
04.1995 - 04.1996
Courtesy Clerk
Safeway
01.1990 - 01.1992
High school diploma or GED -
John F. Kennedy
09.1989 - 05.1993
Upper secondary education - Design
Bellevue College/Art Institute