RACHELLE DAVIS
Hermitage,TN
Summary
Quality Assurance professional with a strong foundation and a proven track record of success. Demonstrated expertise in manual testing and maintaining automated tests. Highly skilled in logic and critical thinking, consistently adding value to the QA team.
Overview
9
9
years of professional experience
Work History
Senior Quality Assurance Analyst
Singenuity
07.2022 - 10.2023
- Developed SQL queries to ensure accuracy of test outcomes
- Investigated customer reported issues and provided timely resolutions
- Collaborated with upper management to successfully implement new QA and DEV processes
- Efficiently carried out and confirmed DWA / PSS process utilizing Airflow
- Reviewed existing test cases for accuracy and completeness prior to execution
Quality Assurance Analyst II
Kore Software
03.2022 - 07.2022
- Enhanced productivity by extracting and refreshing client information through AWS API
- Validated MySQL data synchronization
- Executed and validated DWA / PSS process via Airflow
- Successfully verified synchronization of DWA / PSS functions through DBeaver and Microsoft SQL.
Quality Assurance Engineer II
SSB Info
04.2021 - 02.2022
- Conducted data set evaluations and implemented integrity checks
- Validated cloud-based email and ticketing model data across multiple layers
- Developed SQL test queries and integrated them into the automation framework
- Executed automated tests using Postman
- Participated in refinement meetings to ensure acceptance criteria was well defined
Lead QA Analyst III
Wellpath
08.2016 - 04.2021
- Managed a diverse group of quality assurance professionals, including 2 offshore and 2 local team members
- Provided expertise in error analysis for applications, systems, and security
- Escalated issues to developers and confirmed fixes using various software tools including SQL Server, Swagger, Microsoft Test Manager, and Visual Studio
- Implemented onboarding process for new QA employees
- Actively partnered with the Scrum Master to integrate QA methodologies into daily operations
- Contributed insights in regular refinement sessions to solidify and polish acceptance standards
- Developed SQL queries to validate test outcomes
- Conducted meetings for QA Sprint Allocation and Retrospective
- Conducted training sessions for newly hired IT personnel to familiarize them with current applications
Senior QA Engineer and Project Manager
Intellitraks Inc.
02.2016 - 07.2016
- Created and implemented sprint planning processes
- Developed specifications for application functionality
- Ensured seamless communication with development team to resolve identified issues
- Collaborated with Product Owners to establish use cases for effective testing guidance
- Developed queries using MS SQL tool to validate data written to SQL database and identify data for diverse test scenarios
- Validated JSON to API processes ensuring all data received from hardware was processed as designed
Quality Assurance Engineer II
SPH Analytics
09.2014 - 02.2016
- Developed SQL Stored Procedures and queries for application validation
- Designed and implemented test cases aligned with business requirements and functional specifications
- Collaborated with project management, developers, and operations to ensure the production of high-quality software
- Played a key role in improving QA procedures
- Designed and executed instructional materials for web-based platform
- Conducted training sessions to educate QA team members on application functionality
- Conducted weekly QA department meetings
- Managed user stories, test cases, and defect tracking using TFS
Skills
- SQL
- API Testing w/ Postman
- Trello
- Test Manager
- Test Cases, Plans & Scripts
- Database Testing
- TFS
- Knowledge of Scrum processes
- Microsoft SQL Server
- Agile Methodology
- Mentoring and training
- Cross-Functional Team Collaboration
- Automated testing
Affiliations
- Professional Photographer
Timeline
Senior Quality Assurance Analyst
Singenuity
07.2022 - 10.2023
Quality Assurance Analyst II
Kore Software
03.2022 - 07.2022
Quality Assurance Engineer II
SSB Info
04.2021 - 02.2022
Lead QA Analyst III
Wellpath
08.2016 - 04.2021
Senior QA Engineer and Project Manager
Intellitraks Inc.
02.2016 - 07.2016
Quality Assurance Engineer II
SPH Analytics
09.2014 - 02.2016