Rachelle Dutoit
Vancouver,WA
Summary
Experienced office management professional with a proven track record of achieving organizational goals through effective organization, attention to detail, and efficient workflow management. Adept at thriving in high-pressure environments, adapting quickly to new challenges, and contributing to the growth and enhancement of the company brand.
Following a four-year career break dedicated to family responsibilities, I re-entered the workforce with a renewed focus and commitment to advancing my professional skills. Eager to embrace new challenges and make a meaningful impact in a dynamic work environment.
Overview
8
8
years of professional experience
Work History
Office Manager
SJM Tax and Accounting LLC
06.2024 - 11.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Community Operations Assistant
Holland Partner Group
03.2023 - 06.2024
- Provided administrative support with accurate document preparation and data entry.
- Prepared and delivered operational performance reports to inform management.
- Completed daily logs for management review.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
Assistant Property Manager
E & S Ring Management
01.2017 - 11.2018
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Education
High School Diploma -
Philomath High School
06-2009
Skills
- Customer service
- Office management
- Organizational skills
- Clear oral/written communication
- Administrative support
- Account reconciliation
- Workflow optimization
- Financial accounting
- Data entry
- Bookkeeping
- Document management
Timeline
Office Manager
SJM Tax and Accounting LLC
06.2024 - 11.2024
Community Operations Assistant
Holland Partner Group
03.2023 - 06.2024
Assistant Property Manager
E & S Ring Management
01.2017 - 11.2018
High School Diploma -
Philomath High School
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