Rachelle George
San Marcos,CA
Summary
Motivated and responsible holder of a double Bachelor of Arts degree in Ethnic Studies and Global Studies. Competent in cross-cultural communication, with strong written and verbal communication skills. One year of management experience, and 16 months experience in nonprofit volunteerism. Competencies in second-language acquisition: Intermediate Samoan language, and intermediate Spanish language. Goal-oriented and detail-oriented, with exceptional work-ethic, professionalism, and leadership skills.
Overview
3
3
years of professional experience
Work History
English Literacy Educator
Peace Corps Samoa
07.2023 - 12.2023
- Collaborated with Primary School teachers, and reported directly to Primary School Principal through regular meetings and evaluation.
- Independently designed curriculum and taught small pull-out groups, achieving resourcefulness and creativity in lesson-planning and implementation processes.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Independently established new library systematization, categorizing and cataloging over 650 books.
- Promoted increase in student reading levels by improving library displays, and organizing based on student interest.
- Created and implemented assessments to measure student progress.
- Replenished classroom supply levels to support planned lessons and activities.
- Monitored student progress and adjusted instruction to meet individual needs.
Salon Manager
Tan Republic
01.2022 - 06.2023
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Trained on-boarding employees. Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Design monthly sales-tracking activities creatively for accessible participation of all team members.
- Evaluated employee performance through performance rubrics and data analysis.
- Enforce company policies through close monitoring and comprehensive reporting procedures.
- Successfully develop sustaining client relationships and rapport in a high-volume environment of 70 per shift– increase in-store sales rates by consistently achieving above the minimum sales goals.
- Handled client profiles through client database platform, and answered client inquiries regarding account benefits, services, and fees.
- First point-of-contact by consultants to conduct problem-solving and troubleshooting for technological and/or customer-service related challenges.
- Stayed current with sales and customer service strategies by attending conferences and workshops – applying new knowledge to enhance services offered at salon.
Opener and Donations Coordinator
Great Harvest Bread Co.
09.2020 - 10.2021
- Facilitate inclusive access to store's donation pantry.
- First to greet and serve customers with emphasis on empathetic and professional communication
- Independently coordinated and administered direct donations of over 75 bread loaves to local Black Unity "Family Meal" event on November 23, 2020.
Education
BA Ethnic Studies and BA Global Studies -
University of Oregon
Eugene, OR06.2023
AA International Relations -
Richmond The American International University
London, UK04.2020
Skills
- Data collection, entry, and analysis
- Front-desk and office administration
- Proficiency in Microsoft Office Suite tools
- Program design and development
- Documentation and reporting
- Intermediate Spanish language
- Organizational, task-prioritization and time-management skills
- Group facilitation: planning & leadership
- Public speaking and speech
- Advanced written and verbal communication
- Advanced customer service
- Interpersonal and social skills
Professional References
Angel Slover - Tan Republic, Site Director, 541-222-9161, angel@tanrepublic.com
Annetha Anderson - Peace Corps, Training Manager, +685-777-3788, aanderson@peacecorps.gov
Dr. José Meléndez - University of Oregon, Assistant Professor, 541-346-2142, jmelende@uoregon.edu
Awards
- Departmental Honors in Ethnic Studies 2023 (University of Oregon)
- Dean's List 2020-2023 (UO), and 2019-2020 (Richmond the American International University)
- 2019 International Baccalaureate Diploma
- 2019 English Department Award
Volunteer Experience
Escudo Latino, CARES Food Pantry (09/2021, 12/2021) EUGENE, OR
- Program responding to COVID-19 and the rise of food insecurity. Team of two to three volunteers greeting families and filling out food-specification forms, assembling individualized food boxes to accommodate weekly groceries per family, and loading food into families' vehicles. Average 15-25 families served per three hours.
Black Unity, Clothing Drive Volunteer (10/2020, 04/2021) EUGENE, OR
- Organized the event space, including accessibility, fluidity, and displays. Independently facilitated entrance to the Clothing Drive Event: Greeted high-volume attendees, recorded demographic information per individual in either English or Spanish languages, and facilitated additional services to the needs of attendees prior to entrance when necessary.
- Over 25 hours of collecting, washing, sorting, and organizing donated clothes and other items. Additional travel between storage units, donation sites, and donors' homes.
Timeline
English Literacy Educator
Peace Corps Samoa
07.2023 - 12.2023
Salon Manager
Tan Republic
01.2022 - 06.2023
Opener and Donations Coordinator
Great Harvest Bread Co.
09.2020 - 10.2021
BA Ethnic Studies and BA Global Studies -
University of Oregon
AA International Relations -
Richmond The American International University
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