Highly proactive manager with over 20 years of experience in team leadership restaurant industry. Background includes sales, management, and excellent customer service in fast-paced settings.
Overview
30
30
years of professional experience
Work History
Office Manager
Wayne Industries, LLC, S Choctaw
Baton Rouge, La
01.2021 - Current
Developed and maintained successful relationships with vendors, suppliers, and contractors
Maintained computer and physical filing systems
Resolved financial discrepancies and customer billing issues with timely attention
Maximized cash flow through optimal billing and collection processes
Calculated deductions and processed payroll for employees
Participated in regular cycle counts to confirm accuracy of inventory records.
Store Manager
Stage
Plaquemine, La
01.2011 - 09.2020
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
Rotated merchandise and displays to feature new products and promotions
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
Optimized store displays and appearance via strategic merchandising
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Managed store organization, maintenance, and purchasing functions
Completed routine store inventories
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
Created employee schedules to align coverage with forecasted demands
Approved regular payroll submissions for employees.
Clinical Medical Assistant
Baton Rouge Orthopaedic Clinic
Baton Rouge, La
03.2004 - 12.2010
Sanitized, restocked, and organized exam rooms and medical equipment
Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Obtained client medical history, medication information, symptoms, and allergies
Collected and documented patient medical information such as blood pressure and weight
Scheduled appointments and tests to coordinate patient care
Called and faxed pharmacies to submit prescriptions and refills
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
Assisted physician as needed with medical procedures.
Restaurant Manager
Baracca's Italian Grill
Lafayette, LA
02.1994 - 12.2003
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Carefully interviewed, selected, trained, and supervised staff
Opening and closing of business, balancing all finances at end of all shifts
Monitored inventory of supplies and purchased orders to maintain adequate stock levels
Managed schedules, accepted time off requests and found coverage for short shifts
Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations, and assist them with any duties necessary
Developed, implemented, and managed business plans to promote profitable food and beverage sales
Motivated staff to perform at peak efficiency and quality
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.