Rachelle HAWKINS
Lancaster,CA
Summary
Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 15 year career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.
Overview
16
16
years of professional experience
Work History
Custodian
Antelope Valley Union High School District
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Moved furniture for cleaning and set up for special events.
- Ensured healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Proved successful working within tight deadlines and fast-paced environment.
Public Security Officer
City of Palmdale
06.2019 - Current
- Secured personnel by premises by inspecting buildings and patrolling property
- Observed patrons and customers to quickly address security situations
- Monitored premises and recorded daily activity in officer reports
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Learned and adapted quickly to new technology and software applications.
Campus Security Supervisor
Antelope Valley Union High School District
08.2008 - Current
- Provided positive and nurturing support while attending to students' physical, personal, and emotional needs.
- Conducted thorough investigations into reported incidents on-campus, resulting in appropriate disciplinary actions when necessary.
- Maintained thorough documentation of all reported incidents, allowing administration to track trends effectively over time and respond accordingly.
- Enhanced campus safety by conducting routine patrols and monitoring security systems.
- Supervised academic advising activities.
- Promoting positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
- Participated in weekly meetings with administration staff to discuss any security concerns, providing input on potential solutions.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and fast-paced environment.
- Organized and detail-oriented with strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate of Arts -
Antelope Valley College
Lancaster, CA05.2014
High School Diploma -
Sylmar High School
Sylmar, CA06.1991
Skills
- Cooperative Attitude
- Conflict resolution techniques
- Verbal and written communication
- Workplace Safety
- Report Writing
- Data Entry
- Team Player
- CPR Certified
- First Aid Training
- Patrolling
- Relationship building and management
- Safety Management
- Problem-Solving
- Multitasking
Timeline
Public Security Officer
City of Palmdale
06.2019 - Current
Campus Security Supervisor
Antelope Valley Union High School District
08.2008 - Current
Custodian
Antelope Valley Union High School District
Associate of Arts -
Antelope Valley College
High School Diploma -
Sylmar High School
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