Rachelle Hostrander
Corning
Overview
9
9
years of professional experience
Work History
Senior Underwriting Specalist
Progressive
Mayfield Village
01.2024 - Current
- Resolved issues promptly to enhance customer satisfaction and loyalty.
- Managed incoming requests for insurance verifications from customers.
- Participated in regular training sessions regarding updates in relevant laws or regulations.
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents.
- Processed items that customers sent in.
- Answered incoming calls.
Consultant Services
Progressive
Mayfeild Village
10.2022 - 01.2024
- Assisted customers with product inquiries and service requests.
- Processed transactions accurately.
- Managed incoming calls from customers seeking assistance with their auto policies.
- Updated policies and processed customer payments.
- Greeted customers and answered inquiries in a professional manner.
Forming Operator
Corning Inc
Corning
07.2017 - 05.2021
- Operated metal forming machinery to produce high-quality components.
- Monitored machine performance and made necessary adjustments to maintain efficiency.
- Adhered to safety protocols and maintained a clean work environment consistently.
- Inspected finished products for quality and adherence to customer specifications.
- Trained new operators on equipment usage and safety procedures thoroughly.
- Recorded all production data into logbooks or computer systems to document output levels.
Community Rehabilitation Worker
Pathways
Corning
07.2016 - 06.2017
- Assisted clients with daily living activities and personal care needs.
- Coordinated services with healthcare professionals and community resources.
- Educated clients and families about rehabilitation techniques and resources.
- Documented client interactions and maintained accurate records in systems.
- Maintained accurate records of services provided including progress notes.
Education
Associate of Applied Science - Human Services
Corning Community College
Corning NY 05-2017
High School Diploma -
Corning East High School
Corning NY 06-2007
Skills
- Risk assessment
- Documentation verification
- Time management
- Attention to detail
- Conflict resolution
- Effective communication
Timeline
Senior Underwriting Specalist
Progressive
01.2024 - Current
Consultant Services
Progressive
10.2022 - 01.2024
Forming Operator
Corning Inc
07.2017 - 05.2021
Community Rehabilitation Worker
Pathways
07.2016 - 06.2017
Associate of Applied Science - Human Services
Corning Community College
High School Diploma -
Corning East High School