Summary
Overview
Work History
Education
Skills
Timeline
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Rachelle Hyden

Georgetown,TX

Summary

Dynamic Shipping and Receiving Supervisor at MDC Precision with a proven track record in inventory control and process improvement. Skilled in fostering customer relationships and training teams, I excel in optimizing shipping accuracy and efficiency. My expertise in MRP and various operating systems and exceptional time management drive successful operations and enhance productivity.

Overview

20
20
years of professional experience

Work History

Shipping and Receiving Supervisor

MDC Precision
Pflugerville, TX
11.2021 - 04.2025
  • Assisted in daily shipping, receiving, and kitting tasks.
  • Coordinated returns process, including inspection and restocking of merchandise.
  • Prepared and processed shipping documents, including bills of lading and invoices.
  • Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
  • Troubleshot any discrepancies between orders placed and items received from vendors or customers.
  • Initiated measures to reduce errors in packing and shipping process for improved accuracy rate.
  • Monitored inventory levels to ensure accurate stock counts and reorder points.
  • Assigned tasks to workers based on their skillset and availability.
  • Performed daily cycle counts and physical inventories according to established guidelines.
  • Managed department priorities and provided leadership for on-time delivery production
  • Trained new employees on company policies and standard operating procedures related to shipping and receiving.
  • Reviewed supplies inventory levels and purchased necessary items.
  • Maintained records of all materials received or shipped from the warehouse.
  • Created and provided detailed work instructions for all warehouse procedures.

Shipping Lead

Ultra Clean Technologies
Austin, TX
12.2020 - 11.2021
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Obtained required documentation to process shipments and support movement.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Identified and resolved discrepancies between inventory records and actual shipments.
  • Monitored the status of outgoing packages and notified customers of delays or issues.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Cultivated positive relationships with FedEx, UPS and DHL personnel.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Prepared work orders, bills of lading or shipping orders to route materials.

Senior Operations/MFG Coordinator

Keysight Technologies Inc.
Austin, TX
09.2010 - 09.2020
  • Managed receiving operations and proper storage of incoming materials.
  • Placed, tagged and secured merchandise in designated areas.
  • Worked with vendor representatives to resolve damaged shipments and item shortages.
  • Pulled/Transacted Sales Orders
  • Pulled/Transacted Work Orders
  • Worked directly with buyers/vendors
  • Completed daily cycle counts , weekly audits and quarterly inventories and resolved variances to maintain data accuracy.
  • Trained incoming employees on various warehouse positions
  • Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
  • Lead tear down/move and reset of warehouse three different times
  • Simultaneously managed inventory of four different sites.

Land America

Warehouse Manager
Austin, TX
04.2005 - 03.2010
  • Handled day-to-day shipping and receiving activities
  • Onboarded, trained and supervised warehouse staff
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and improve process efficiency.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
  • Pulled, Transferred and shipped customer orders
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Managed over 10 employees to tear down/move and reset warehouse.

Education

High School Diploma -

Leander High School
Leander, TX
5 1992

Tarleton State University
Stephenville, TX

Skills

  • Inventory Control
  • Order Picking and Processing
  • Order fulfillment
  • Exceptional time management skills
  • Process improvement, creation, and implementation
  • Efficient in MRP, and various operating systems systems
  • Efficient in Shipping and Receiving
  • Stock management
  • Customer Service
  • Forklift Certified
  • Excel, Word, Microsoft Office, Share Point
  • CPR Certified

Timeline

Shipping and Receiving Supervisor

MDC Precision
11.2021 - 04.2025

Shipping Lead

Ultra Clean Technologies
12.2020 - 11.2021

Senior Operations/MFG Coordinator

Keysight Technologies Inc.
09.2010 - 09.2020

Land America

Warehouse Manager
04.2005 - 03.2010

High School Diploma -

Leander High School

Tarleton State University

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Rachelle Hyden