Rachelle Johnson

• Leveraged data and analytics to make informed decisions and drive business improvements.
• Optimized member experience by introducing new benefits and services tailored to individual needs.
• Implemented comprehensive onboarding program for new members to facilitate smooth integration into the organization.
• Recommended specific products and services in alignment with individual needs, requirements and specifications.

• Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
• Assisted in the coordination of playdates with other dogs when requested by owners, promoting socialization and exercise opportunities.
• Fulfilled special requests made by clients such as watering plants or retrieving mail during extended stays away from home.
• Provided overnight stays when required, giving clients peace of mind knowing their beloved pets were cared for around the clock.

• Conducted regular performance evaluations for Clients, setting clear expectations for continued improvement.
• Developed and delivered presentations to educate clients on topics related to coaching.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Helped management plan and serve bar menu exceeding customer expectations.
• Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Increased website traffic through search engine optimization strategies and targeted content creation.
• Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings.
• Asked relevant questions to assist customers with selecting needed or requested products and services.
• Completed daily and weekly sales reporting using assigned tools.

• Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

• Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
• Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
• Registered and verified patient records before triage with most up-to-date information.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Processed orders and sent to kitchen employees for preparation.

• Served food and beverages promptly with focused attention to customer needs.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Worked In multiple portions to help in anyway the business needed