Rachelle Jordan
Richmond,VA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Walmart
Richmond, VA
01.2024 - Current
- Answered incoming phone calls from customers regarding product availability or store locations.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Operated cash registers to process payments for goods and services.
- Maintained accurate records of transactions using the point-of-sale system.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
PCA
Advantage Home Care LLC
Norfolk, VA
12.2019 - 10.2023
- Transported clients from one location to another in an efficient manner.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Assisted patients with recreational activities such as reading books or playing board games.
Overnight Stocker/ MOD’S
Walmart
Mechanicsville , NV
01.2019 - 01.2022
- Received and stocked merchandise in a timely manner.
- Maintained an orderly appearance at all times throughout the store.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
- Restocked shelves according to plan-o-grams set up by management team.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Education
High School Diploma -
Old Dominion Job Corps
Lynchburg, VA10-2005
Certification - Nursing
Stop Organization
Norfolk, Va04-2002
Skills
- Payment Collection
- Guest Services
- Merchandise Restocking
- Customer Complaint Resolution
- Cash Handling
- POS System Operation
- Customer Satisfaction
Timeline
Customer Service Cashier
Walmart
01.2024 - Current
PCA
Advantage Home Care LLC
12.2019 - 10.2023
Overnight Stocker/ MOD’S
Walmart
01.2019 - 01.2022
High School Diploma -
Old Dominion Job Corps
Certification - Nursing
Stop Organization
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