Orchestrated the processing and recording of insurance applications and mutations
Demonstrated expertise in the selection, preparation, and processing of new applications for risk assessment
Checked penalty premiums for late applications from newcomers to Switzerland and conducted telephone clarifications with distribution channels
Proficiently prepared policyholder correspondence and insurance confirmations in German, French, and English
Bad Weather and Short-Time Work Compensation Clerk
Office for Economic Affairs and Employment
Aarau, Switzerland
01.2021 - 04.2021
Played a pivotal role as a Compensation Clerk, managing First-Level responsibilities through hotlines and email correspondence
Executed mutation work, meticulously processing tasks, and validating reports of weather-related work stoppages
Proactively requested missing documents to streamline processes
Young Insurance Professional
Building Insurance Bern
Bern, Switzerland
09.2018 - 02.2020
Gained comprehensive insights across three departments: Indoor Sales, Customer Center, and Contract Conclusion
Managed telephony and processed customer-specific requests
Facilitated the processing of applications, including coverages and building estimates
Provided crucial support to field staff, adeptly preparing offers and efficiently handling the reception and creation of claims
Corona Security
Nuclear Power Station
Gösgen-Däniken, Switzerland
05.2021 - 06.2021
Contributed during the nuclear power plant's revision, ensuring meticulous adherence to COVID-19 measures, including mask usage and maintaining safety distances
Education
Bachelor in Business Administration - Specialization in Finance/Management
New Jersey City University
true
05-2025
Associates in Business Administration with a Concentration in Sports Management -
Mercer County Community College
05.2023
Skills
Customer Engagement
Quality Assurance
Data Entry
Internal Communications
Back Office Operations
Strong Interpersonal Skills
Health Insurance Processing
Time Management
Insurance Processing
Insurance Eligibility Verification
Microsoft Office
Extracurricular Activities
Volunteer Administrator Assistant for the Princeton Alumni Reunion Event, 09/2021 - 08/2023, The American Shield, Corp.,
Student recruitment efforts for event staffing, demonstrating strong interpersonal skills and a proactive approach in attracting top talent.
Streamlined data management processes by creating and delivering comprehensive Excel spreadsheets to the company, showcasing proficiency in data analysis and reporting.
Executed assigned tasks with precision and efficiency, consistently meeting or exceeding expectations, showcasing a strong work ethic and attention to detail.
Assumed a leadership role in managing recruited students, overseeing sign-in/out procedures and meticulously managing time sheets, highlighting organizational and administrative abilities.
Implemented rigorous quality control measures for employees, ensuring adherence to company standards and contributing to a high-performance team environment
Languages
English
Full Professional
German/Swiss German
Native/ Bilingual
French
Limited
Spanish
Limited
References
References available upon request
Timeline
Corona Security
Nuclear Power Station
05.2021 - 06.2021
Bad Weather and Short-Time Work Compensation Clerk
Office for Economic Affairs and Employment
01.2021 - 04.2021
Insurance Service Clerk
Sympany
08.2020 - 12.2020
Young Insurance Professional
Building Insurance Bern
09.2018 - 02.2020
Bachelor in Business Administration - Specialization in Finance/Management
New Jersey City University
Associates in Business Administration with a Concentration in Sports Management -