Rachelle R. Grace
Summary
Motivated professional experienced in customer service and multitasking. Delivered positive and memorable experiences through strong work ethic, adaptability, and exceptional interpersonal skills. Focused on embracing new challenges and mastering new skills independently.
Overview
20
20
years of professional experience
Work History
Certified Nursing Assistant
Mirage Post Acute Center
Lancaster
08.2023 - 04.2026
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal hygiene to promote independence and dignity.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Maintained a clean and safe environment in patient rooms and common areas.
- Provided emotional support and companionship to foster a positive and comforting environment.
- Educated patients and families on care techniques and health management strategies.
- Responded quickly to emergency situations involving sudden illness or injury.
Medical Technician
Palm Vista Assisted Living
Rancho Vista Palmdale
03.2022 - 08.2023
- Administered medications per physician orders and facility protocols, ensuring patient safety and compliance.
- Administered medications under physician direction following standard operating procedures.
- Monitored patient vital signs and reported changes to nursing staff.
- Documented and updated patient data on electronic medical charts, ensuring accuracy and maintaining confidentiality.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Monitored patients for medical changes, reviewing and revising care plans to optimize patient outcomes.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Administered medications according to physician orders and facility protocols.
Certified Nursing Assistant
Mayflower Garden, Convalescent Hospital
Lancaster
09.2020 - 03.2022
- Ensured residents received hydration and nourishment to support their health.
- Supported patients in daily living activities and personal hygiene to promote comfort and dignity.
- Maintained a clean and safe environment in patient rooms and common areas.
- Documented patient care activities accurately in electronic health records.
- Maintained comprehensive records of patient care and condition for accurate assessment by medical staff.
Certified Nursing Assistant
Park West Legend Senior Living
05.2019 - 05.2020
- Monitored resident vital signs daily and during emergencies to ensure timely medical response.
- Administer care daily, like giving medications, bathing, and feeding residents.
- Performed wound care by changing bandages and disinfecting open wounds to promote healing.
- Assisted residents in transferring from wheelchair to bed safely.
- Supported residents in performing exercises to enhance physical well-being.
- Recorded residents' food and drink intake to maintain proper nutrition and hydration.
- Maintain documentation for each resident to reflect their medications, needs and conditions.
- Transmit resident concerns to relevant personnel.
Cashier
WALLMART INC.
10.2017 - 06.2018
- Handled cash, credit, and check transactions, ensuring accurate and efficient payment processing.
- Scanned items at checkout to facilitate transactions.
- Processed customer coupons and stamps during transactions to ensure accurate discounts.
- Ensured correct pricing, maintaining customer trust and satisfaction.
- Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
Retail Executive
FOCUS NETWORK AGENCY, Singapore Changi International Airport
10.2010 - 10.2016
- Created welcoming atmosphere for guests through attentive service and proactive support of their needs.
- Engaged guests with knowledgeable product insights in an upbeat, friendly manner to enhance their shopping experience.
- Completed sales transaction accurately, taking payment promptly and courteously.
- Responded to customer inquiries and requests.
- Addressed customer inquiries and requests promptly to ensure satisfaction and build rapport.
Administrative Assistant
GRANDWAY KONSTRACT INC
07.2009 - 08.2010
- Managed scheduling and calendar coordination for executives and team members.
- Coordinated travel arrangements, optimizing itineraries and accommodations for executives.
- Facilitated interdepartmental communication, enhancing collaboration and workflow.
- Assisted in preparing reports and presentations for leadership meetings.
- Organized and maintained filing systems for physical and electronic documents, improving accuracy and safeguarding confidentiality.
- Developed filing systems to enhance document retrieval and organization.
- Organized office supplies and maintained inventory for daily needs.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Document Controller
DESIGN COORDINATES INC.
02.2006 - 12.2009
- Managed project files and control logs, ensuring compliance with regulatory standards.
- Ensured project team received updated controlled copies of approved documents and drawings.
- Downloaded, copied, and printed incoming and outgoing project documents and drawings to maintain accurate project records.
- Prepared project letters for Site Manager and distributed to client and relevant sub-contractors to facilitate communication.
MEGA ENGINEERING (SINGAPORE) PTE LTD
01.2009 - 06.2009
Timeline
Certified Nursing Assistant
Mirage Post Acute Center
08.2023 - 04.2026
Medical Technician
Palm Vista Assisted Living
03.2022 - 08.2023
Certified Nursing Assistant
Mayflower Garden, Convalescent Hospital
09.2020 - 03.2022
Certified Nursing Assistant
Park West Legend Senior Living
05.2019 - 05.2020
Cashier
WALLMART INC.
10.2017 - 06.2018
Retail Executive
FOCUS NETWORK AGENCY, Singapore Changi International Airport
10.2010 - 10.2016
Administrative Assistant
GRANDWAY KONSTRACT INC
07.2009 - 08.2010
MEGA ENGINEERING (SINGAPORE) PTE LTD
01.2009 - 06.2009
Document Controller
DESIGN COORDINATES INC.
02.2006 - 12.2009