Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Rachelle Richison

Salem,OREGON

Summary

Hardworking Bartender, server with experience in large-scale casual and fine dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Reliable bartender, server with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Bartender

Browns Towne Lounge
Salem, Oregon
05.2016 - 06.2022
  • Closed out cash register and prepared cashier report at close of business.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Restaurant Waitress

Red Lobster Restaurant
Salem, Oregon
08.2013 - 10.2016
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.

Bartender, Server

McMenamins Thompsons Brewery
Salem, OR
01.2011 - 07.2013
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Waitress

McGrath's Fish House
Salem, Oregon
01.2009 - 01.2011
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Education

High School Diploma -

Jefferson High School
Jefferson, OR
05.2006

Skills

  • Menu Memorization
  • Food and Beverage Service
  • Workflow Efficiency
  • Billing and Payment Processing
  • Outstanding Customer Service

Certification


  • OLCC card holder
  • Oregon food handlers card

Timeline

Lead Bartender

Browns Towne Lounge
05.2016 - 06.2022

Restaurant Waitress

Red Lobster Restaurant
08.2013 - 10.2016

Bartender, Server

McMenamins Thompsons Brewery
01.2011 - 07.2013

Waitress

McGrath's Fish House
01.2009 - 01.2011

High School Diploma -

Jefferson High School

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Rachelle Richison