Rachelle Riggers
Fort Worth,TX
Summary
Healthcare program leader with 10+ years of experience in clinical operations, neuroscience program management, and translational research. Skilled in strategic planning, contracting, and stakeholder collaboration across clinical, academic, and industry settings. Proven ability to implement technical solutions, oversee quality improvement initiatives, and deliver measurable outcomes that advance patient care and organizational goals.
Overview
15
15
years of professional experience
Work History
Clinical Program Manager - Neuroscience Institute
Providence Health
11.2022 - Current
- Serve as the operational owner for neuroscience clinical programs, leading strategic planning and execution across Providence’s 51 hospital, seven-state system.
- Manage contracting processes with clinical experts and contracting team to negotiating agreements that optimize resources, compliance, and financial performance. Supported organizational wide savings of over $8.2 million in supply, software & pharmaceutical expense in 2022-2025.
- Research, scope, and implement service line strategies in collaboration with physicians, administrators, and case management teams to optimize patient throughput and access.
- Implement technical solutions and data integration workflows to enhance quality, streamline operations, and support evidence-based decision-making.
- Partner with cross-functional stakeholders to expand program reach, strengthen interdisciplinary collaboration, and align initiatives with enterprise priorities.
- Monitor quality metrics and regulatory compliance, ensuring programs meet national standards and organizational benchmarks.
- Provide executive-level reporting and communication, serving as the subject matter expert for neuroscience program development.
Senior Project Manager – Neuroscience Institute
Providence Health & Services
10.2018 - 11.2022
- Directed complex neuroscience projects across Providence’s seven-state system, balancing hybrid on-site and remote responsibilities.
- Oversaw contracts, and timelines for high-impact initiatives, ensuring deliverables met quality, compliance, and financial targets.
- Facilitated communication across clinical, research, and administrative teams, translating technical concepts into actionable strategies for leadership.
- Delivered executive-level reports and presentations, influencing strategic decisions and securing continued funding and collaboration.
- Led systemwide transition from Alteplase to Tenecteplase for stroke patients (2020), a complex six‑month rollout requiring alignment among stroke specialists, Epic strategy teams, and pharmacy leadership. Despite the medication not yet being FDA‑approved for stroke, secured consensus and operational readiness across multiple markets. This initiative generated a minimum of $1.7M in annual savings while improving efficiency and quality of stroke care delivery.
- Supported systemwide neuroscience service line growth by aligning project outcomes with organizational strategy, contributing to measurable improvements in operating margin and patient volume.
- Managed all neurosciences portfolio of Epic EMR projects. Collaboration with Epic team and all varieties of Epic analysts.
- Led numerous Epic optimization projects including development of novel Epic tools designed to meet clinical best practice standards and certification needs. In-depth understanding of Epic EMR platform from the largest instance of Epic.
Project Manager & Senior Research Assistant
Oregon Health & Science University
11.2016 - 10.2018
- Managed experimental design and cancer tissue clearing/3D multiplexed imaging projects.
- Coordinated collaborations with academic and industry partners, expanding translational research impact.
- Authored scientific publications and presented findings at national conferences.
Research Assistant – Neuroscience Laboratory
Washington State University
10.2014 - 07.2016
- Supported graduate-level research projects in neurodegenerative disease.
- Developed and optimized assays, performed imaging, and conducted statistical analysis.
- Collaborated with researchers to advance experimental protocols and data integrity.
Assistant Office Manager
ALLWEST Testing & Engineering
05.2011 - 01.2014
- Managed proposals, scheduling, billing, and account oversight for a multi-location engineering firm.
- Coordinated meetings and developed reporting systems to improve operational efficiency.
Education
Bachelor of Science - Bioengineering
Washington State University
Pullman, WA05-2016
Bachelor of Science - Neuroscience
Washington State University
Pullman, WA05-2016
Skills
- Healthcare Program Strategy & Development
- Cross-Functional Collaboration & Stakeholder Engagement
- Quality Improvement & Compliance Oversight
- Contract Negotiation & Vendor Management
- Technical Solutions & Data Integration
- Clinical Research & Translational Science
- Project Leadership & Change Management
- Executive Communication & Reporting
Timeline
Clinical Program Manager - Neuroscience Institute
Providence Health
11.2022 - Current
Senior Project Manager – Neuroscience Institute
Providence Health & Services
10.2018 - 11.2022
Project Manager & Senior Research Assistant
Oregon Health & Science University
11.2016 - 10.2018
Research Assistant – Neuroscience Laboratory
Washington State University
10.2014 - 07.2016
Assistant Office Manager
ALLWEST Testing & Engineering
05.2011 - 01.2014
Bachelor of Science - Bioengineering
Washington State University
Bachelor of Science - Neuroscience
Washington State University
Technical Skills
- Epic
- Excel
- PowerBI
- Matlab
- Microsoft Project