Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Rachelle Sinor

Tumwater,WA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in leading loss prevention initiatives, with a proven track record in theft resolution and improving security. Strong leadership skills allow for effective team management and the development of robust loss prevention strategies. Notable ability to analyze data, identify vulnerabilities, and implement strategic solutions that drive operational efficiency and profitability.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Multi-Site Loss Prevention Lead

Amazon
Lakewood, WA
02.2025 - Current
  • Investigated incidents of theft in accordance with company policies and local laws.
  • Performed investigations into Associate and Driver misconduct involving potential fraud or theft from the warehouse.
  • Maintained accurate records of all incidents, including reports, statements, witness accounts, video footage.
  • Managed security budgets to ensure efficient use of resources.
  • Assisted in training LP peers throughout the U.S. on AMZL standard work and Lynceus investigations.
  • Participated in regular meetings with management team members to discuss loss prevention initiatives.
  • Collected evidence from surveillance cameras, witnesses, and suspects related to reported thefts and workplace violence incidents.
  • Enforced policies.
  • Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.

Fraud Investigator

Employment Security Department
Olympia, WA
06.2020 - 02.2022
  • Managed multiple projects simultaneously while meeting deadlines.
  • Utilized various tools such as databases and software programs to analyze large amounts of data quickly.
  • Conducted interviews with customers to gather information on suspected cases of fraud.
  • Assisted in the development of new policies and procedures related to fraud prevention.
  • Reported findings to management and law enforcement agencies as needed.
  • Evaluated internal processes and procedures to detect areas of vulnerability to fraud.
  • Maintained detailed records regarding investigations, including evidence collected and investigative techniques used.
  • Reviewed customer accounts for evidence of fraudulent activity.
  • Responded promptly to reports from customers regarding possible fraudulent activities.
  • Analyzed and reviewed confidential and highly sensitive investigative material concerning various parties.
  • Implemented customer verification processes, significantly reducing the risk of fraudulent account creation.
  • Performed deep-dive investigations into complex fraud cases, ensuring thorough examination and resolution.
  • Trained new analysts on fraud detection tools, techniques, and best practices, fostering a knowledgeable team environment.
  • Interviewed witnesses and persons of interest to gather statements for use in criminal investigations.
  • Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
  • Documented investigative findings in reports.

Loss Prevention Manager

Sears
Tukwila, WA
03.2007 - 03.2020
  • Utilized computer databases to track information related to thefts, investigations, arrests.
  • Responded quickly to emergency situations such as robberies or other violent acts.
  • Conducted regular audits of merchandise stock levels and monitored cash handling practices.
  • Reviewed incident reports from store personnel and investigated further when necessary.
  • Monitored store surveillance systems to identify potential shoplifting incidents.
  • Identified opportunities for improvements in existing security systems and processes within stores.
  • Installed camera systems.
  • Apprehended and detained shoplifters according to legal and company policies.
  • Responded to store alarms and investigated disturbances promptly.
  • Educated employees on anti-theft techniques and awareness.
  • Responded to crowd control situations to maintain safe environment.
  • Conducted regular surveillance of store through CCTV and floor patrols to identify theft activities.
  • Investigated shrink results outside acceptable ranges to determine causes and prevent recurrence.
  • Conducted investigations into suspected internal and external theft cases, including interviewing personnel and witnesses.
  • Created reports summarizing losses due to theft or fraud for upper management review.
  • Obtained positions of increasing responsibility based on expertise in loss prevention and store operations.
  • Maintained documents of all loss prevention activity.
  • Collaborated with law enforcement agencies during investigations and provided evidence as required.
  • Used computers and software to generate concise reporting.
  • Trained new staff on loss prevention strategies and company policies.
  • Led a Team of Loss Prevention Detectives who monitored operations to reduce impact of loss and identifed theft and fraud.

Store Manager

Round Table Pizza, Inc
Concord, CA
05.2003 - 10.2006
  • Recruited, trained and supervised new employees.
  • Created weekly work schedules for store personnel.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Planned special promotions or discounts based on market trends.
  • Updated POS system with new products and promotional offers.
  • Developed strategies to maximize sales and profitability.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Updated and maintained store signage and displays.

Education

High School Diploma -

College Park High School
Pleasant Hill, CA
06-2003

Skills

  • Incident investigation
  • Data analysis
  • Security management
  • Loss prevention strategies
  • Risk management
  • Investigation techniques
  • Interviewing techniques
  • Teamwork and collaboration
  • Multitasking Abilities
  • Problem-solving abilities
  • Self motivation
  • Reliability
  • Theft investigation
  • Adaptability and flexibility

Certification

  • Wicklander-Zulawski Certified

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Multi-Site Loss Prevention Lead

Amazon
02.2025 - Current

Fraud Investigator

Employment Security Department
06.2020 - 02.2022

Loss Prevention Manager

Sears
03.2007 - 03.2020

Store Manager

Round Table Pizza, Inc
05.2003 - 10.2006

High School Diploma -

College Park High School

Similar Profiles

CREATE PROFILE