Summary
Overview
Work History
Education
Skills
Timeline
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Rachelle Smith

Cedar Rapids,IA

Summary

Goal-oriented professional well-versed in operational practices and regulatory requirements of [Type] environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Daycare Owner/Operator

Rachelle's Daycare
03.2009 - Current
  • Maintained accurate accounting of tuition and operating reports.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Stayed current on guidelines to maintain compliant program operations.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Provide superior childcare.


Back Office Lead and Customer Service Supervisor

Best Buy
10.2005 - 12.2008
  • Organized office operations, leading daily activities and controlling correspondence.
  • Received purchase orders and processed invoices for payment.
  • Ordered office supplies and maintained supplier contacts in database.
  • Maintained inventory for back-office supplies, computers and work-stations.
  • Supervised clerical staff to guide overall strategic direction.
  • Supervised processing of orders, order tracking and delivery of goods
  • Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
  • Produced reports, contracts and correspondence using various software.
  • Worked with IT department to address technology issues and shortfalls.
  • Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
  • Managed back-office sales team through coaching and sales technique training.
  • Developed and updated calendars to schedule team and customer meetings.
  • Assessed special reports, summarizing information and identifying trends to guide decision making.
  • Counted cash drawers and ran daily reports
  • Provided superior customer service.
  • Processed returns and exchanges.
  • Prepared bank deposits.
  • Opened and closed the store.

Education

High School Diploma -

Linn-Mar High School
Marion, IA
06.2003

Skills

  • Behavior Redirection
  • Preschool Programs
  • Timelines and Milestones
  • Dietary Needs
  • Before School Care
  • Positive Reinforcement Methods
  • Full Safety Compliance
  • Daycare Management
  • Sensory Motor Skills
  • Recreational Activities
  • Program Activities
  • Group Tutoring
  • Enrichment Activities
  • Professional Relationships

Timeline

Daycare Owner/Operator

Rachelle's Daycare
03.2009 - Current

Back Office Lead and Customer Service Supervisor

Best Buy
10.2005 - 12.2008

High School Diploma -

Linn-Mar High School

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Rachelle Smith