Rachelle Trefz
Hillsboro,OH
Summary
Motivated business professional bringing over 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in starting businesses and running the day to day operations.
Overview
20
20
years of professional experience
Work History
Business Owner
Merle Norman Cosmetics & Salon
10.2003 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Fancy Gardens
Business Owner
01.2013 - 06.2023
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Created clear, precise and properly detailed product and service information on company website.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Utilized analytic tools to optimize product listings and improve customer experience.
- Fancy Gardens was an online private label business that I started in 2013. Products were sold mainly on the Amazon marketplace. This business took me to China and Hong Kong to visit a wholesale show where I met with vendors to choose my products. I also attended a four-day class on selling online, developing private label products and dealing with international trade. This business has gave me experience in working with shipping agents and getting shipping containers of merchandise to my door. I also have experience with trademarks through this developing this business.
Education
High School Diploma -
Mcclain High School
Greenfield, Ohio 05.1994
Skills
- Business Administration
- Financial Management
- Customer Service
- Operations Management
- Relationship Building
- Business Marketing
- Vendor Relationship Management
- Sales Strategics
Timeline
Fancy Gardens
Business Owner
01.2013 - 06.2023
Business Owner
Merle Norman Cosmetics & Salon
10.2003 - Current
High School Diploma -
Mcclain High School
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