Summary
Overview
Work History
Education
Skills
Timeline
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Rachelle Trevino

Rachelle Trevino

Dallas,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Office Manager

JNJ Fencing & Remodel
11.2023 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Front and Back Office Medical Assistant

Chandana Reddy DO
04.2022 - 10.2023
  • Assisted office manager with tracking inventory and restocking examination rooms and stations.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
  • Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
  • Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
  • Ensured proper follow-up care for patients by diligently scheduling referrals or additional tests as needed.
  • Promoted a positive work atmosphere among colleagues through open communication channels, fostering teamwork within the clinic setting.
  • Supported effective billing practices by collecting copays, verifying insurance coverage, and resolving any discrepancies in a professional manner.

Education

Associate of Science - Medical Assisting

Brightwood College - Dallas
Dallas, TX
09.2012

High School Diploma -

Wylie High School
Wylie, TX
05.2004

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Data Entry
  • Excellent multi-tasking ability

Timeline

Office Manager

JNJ Fencing & Remodel
11.2023 - Current

Front and Back Office Medical Assistant

Chandana Reddy DO
04.2022 - 10.2023

Associate of Science - Medical Assisting

Brightwood College - Dallas

High School Diploma -

Wylie High School

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Rachelle Trevino