Rachelle Unger
Mckinney,Texas
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
10
10
years of professional experience
Work History
Chief Vibe Officer/Office-Marketing Manager
Realty ONE Group Emerald Coast
Destin, FL
07.2023 - 02.2024
- Provided administrative support to the broker including scheduling meetings and managing calendars.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Managed social media accounts and campaigns.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Maintained relationships with key customers through regular communication.
- Maintained filing system for records, correspondence and other documents.
Branding and Marketing Manager
LegacyHouse Title
Fort Walton Beach, FL
05.2023 - 07.2023
- Analyzed market trends to identify potential opportunities for growth.
- Developed and implemented marketing plans for new products.
- Represented company at local and trade association meetings to promote products.
- Managed social media accounts and campaigns.
- Supervised a team of junior marketers in executing various projects.
- Developed social media marketing strategies to help brand company and increase sales.
- Tracked, analyzed and reported on marketing program results.
Social Media Manager
Jim Decker and Associates
Phoenix, AZ
07.2022 - 12.2022
- Developed and implemented strategic social media marketing plans.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Used editing and graphic design tools to create content and visuals for social channels.
- Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
- Engaged with and responded to online audience through relevant comments.
- Optimized posts for SEO purposes by researching relevant keywords and hashtags.
Marketing Director
Price Team Lending
Glendale, AZ
05.2022 - 07.2022
- Updated web pages and social media profiles with engaging and current content.
- Developed and implemented digital marketing plans to incorporate SEO, social media platforms and video campaigns.
- Marketed products and services at tradeshows and promotional events.
- Developed and implemented strategic marketing campaigns, including site promotions and engaging digital content.
Provisioning Analyst
Quantic Energy Solutions LLC
Panama City Beach, FL
10.2020 - 02.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Assisted in the preparation of monthly reports highlighting project status updates and financial expenditures.
- Facilitated communication between multiple departments involved in the contracting process.
Assistant Sales Manager
Golds Gym Destin
Miramar Beach, FL
01.2020 - 10.2022
- Negotiated customer contracts and maintained relationships with existing clients.
- Conducted weekly and monthly meetings to review progress against goals and objectives.
- Resolved customer complaints in a timely manner while upholding company policies.
- Conducted regular inspections of facilities to identify any potential hazards or maintenance needs.
- Handled daily administrative tasks including filing paperwork and responding to emails.
- Trained new staff members on proper use of exercise equipment and safety protocols.
Head Personal Trainer
Golds Gym
Miramar Beach, FL
04.2014 - 09.2019
- Monitored clients' progress and provided support to ensure they achieved their desired results.
- Conducted assessments of clients' physical condition and health status.
- Assisted new members with program orientation and equipment usage instruction.
- Scheduled appointments for clients and maintained accurate records of each session's progress.
- Educated members on proper form and technique during workouts.
- Performed administrative tasks such as filing reports and maintaining records of payments made by customers.
Manager/Sales Associate Team Leader
Lotus Boutique
Destin, FL
01.2014 - 03.2014
- Managed daily operations of boutique store with over a million dollar annual sales.
- Oversaw daily operations of the boutique store including opening and closing duties, cash handling, credit transactions, and customer service.
- Created monthly reports highlighting sales results, customer feedback, employee performance reviews .
- Conducted weekly staff meetings to review sales goals, customer service standards and upcoming events and promotions.
- Created monthly budgets for store operations, including payroll, marketing and inventory costs.
- Recruited, interviewed, hired, trained, coached and mentored new employees on company policies and procedures.
- Reviewed financial statements regularly to ensure accuracy of all store transactions.
- Established high standards for professionalism and customer service and communicated expectations with employees.
Education
International Sports Science Association
Carpinteria, CA01-2014
High School Diploma -
Lone Peak High School
Skills
- Customer Service
- Project Management
- Asana
- Time Management
- Organizational Skills
- Data Entry
- File Management
- Google Docs and DocuSign
- MS Word, Excel, and Outlook
- Calendar Management and Scheduling
Timeline
Chief Vibe Officer/Office-Marketing Manager
Realty ONE Group Emerald Coast
07.2023 - 02.2024
Branding and Marketing Manager
LegacyHouse Title
05.2023 - 07.2023
Social Media Manager
Jim Decker and Associates
07.2022 - 12.2022
Marketing Director
Price Team Lending
05.2022 - 07.2022
Provisioning Analyst
Quantic Energy Solutions LLC
10.2020 - 02.2022
Assistant Sales Manager
Golds Gym Destin
01.2020 - 10.2022
Head Personal Trainer
Golds Gym
04.2014 - 09.2019
Manager/Sales Associate Team Leader
Lotus Boutique
01.2014 - 03.2014
International Sports Science Association
High School Diploma -
Lone Peak High School
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