Summary
Overview
Work History
Education
Skills
Timeline
Rachelle Villegas

Rachelle Villegas

R
San Manuel,AZ

Summary

Compassionate caregiver with extensive experience in personal care and medication management, honed while supporting my father with dementia. Proven ability to create safe, nurturing environments and engage meaningfully with individuals. Skilled in meal preparation and fostering emotional connections, ensuring well-being and comfort for those in my care.

Professional caretaker with significant experience in maintaining safe, clean, and organized environments. Skilled in providing compassionate care, managing household duties, and ensuring well-being of those under supervision. Strong focus on teamwork and achieving results, demonstrating flexibility with changing needs. Known for reliability, effective communication, and nurturing approach.

Experienced with customer interactions and service excellence. Utilizes active listening and problem-solving to address and resolve customer concerns effectively. Track record of maintaining customer satisfaction and fostering loyalty through clear communication and empathy.

Customer service professional with reputation for high standards and delivering results. Extensive experience in managing customer interactions and resolving issues promptly. Known for excellent team collaboration and adaptability to changing demands, with strong communication and interpersonal skills.

Knowledgeable Desired Position with solid background in customer service roles and proven track record of resolving customer inquiries efficiently. Skilled in handling high-volume call environments and notching up positive customer feedback. Demonstrated strengths in active listening and problem-solving, consistently enhancing customer satisfaction.

Overview

24
24
years of professional experience

Work History

Caretaker

Self Employed
01.2018 - Current
  • Provided daily care for my father with frontal lobe dementia.
  • Managed medical appointments and medication schedules.
  • Show Empathy: Validate their feelings (e.g., "I see you're upset, let's sit together") even if their reactions seem irrational.
  • Engage Meaningfully: Use activities they enjoy (e.g., music, simple games, or photo albums) to stimulate cognition and connection.
  • Limit Overstimulation: Keep environments quiet and uncluttered to reduce anxiety or confusion.
  • Involve Family: Encourage visits or calls from loved ones, but keep interactions short to avoid overwhelming them.
  • Monitor Nutrition: Offer easy-to-eat, nutritious meals at regular times. Watch for swallowing issues and consult a doctor if needed.
  • Encourage Light Activity: Promote gentle exercise (e.g., short walks) to improve mood and sleep, if safe.
  • Coordinate Medical Care: Work with neurologists or dementia specialists to manage medications and track symptom progression.
  • Support Sleep: Create a calming bedtime routine and address sleep disturbances.
  • Establish Routines: Create consistent daily schedules for meals, activities, and rest to reduce confusion and agitation.
  • Simplify Tasks: Break activities (e.g., dressing, eating) into small, clear steps with gentle prompts.
  • Use Clear Communication: Speak slowly, use simple words, and maintain eye contact. Avoid arguing or correcting unnecessary errors.
  • Manage Behavioral Changes: Redirect agitation or inappropriate behavior calmly (e.g., offer a favorite activity or snack).
    Identify triggers like noise or fatigue.
  • Ensure Safety: Remove hazards (e.g., sharp objects, clutter), lock doors if wandering is a risk, and consider ID Bracelets.

Early Childhood Educator

Los Ninos Daycare
02.2008 - 09.2011
  • Developed age-appropriate lesson plans to foster cognitive and emotional growth in children.
  • Implemented daily activities that promote social skills and teamwork among students.
  • Assessed individual student progress and adjusted teaching methods accordingly.
  • Collaborated with parents to create supportive home learning environments for children.

Pep Boys

CSR
06.2001 - 07.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

General -

San Manuel High School , San Manuel, AZ
05.1999

Skills

  • Housekeeping tasks
  • Personal care
  • Safety awareness
  • Meal preparation
  • Compassionate caregiving
  • Personal hygiene maintenance
  • Medication distribution
  • Medication reminders

Timeline

Caretaker - Self Employed
01.2018 - Current
Early Childhood Educator - Los Ninos Daycare
02.2008 - 09.2011
Pep Boys - CSR
06.2001 - 07.2007
San Manuel High School - General ,