Rachelle Walters

Rachelle's Cleaning Service began in January of 2017 to provide a steady flow of supplemental income. Position includes marketing, publica relations, business management, providing professional cleaning and organizational services, customer communication, scheduling, and book keeping.

• Oversaw office supply inventory, usage and replenishment for fast-paced office environment
• Performed recordkeeping and document filing tasks to organize important company information
• Addressed customer inquiries and promptly resolved complaints
• Greeted visitors upon arrival and directed guests to appropriate departments
• Organized computer files, sensitive documents and home office supplies
• Performed shopping, bill payment and mail management duties for professionals.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.

• Prepared quarterly budget reports and reconciled group accounts
• Developed positive relations with external vendors on payments, invoice errors, and any other account questions
• Checked invoices for accuracy and input information into system software.
• Streamlined accounts payable processes by implementing efficient invoice approval and payment systems.

• Customer Serivce
• Troubleshoot issues related to office equipment
• Online account troubleshooting
• Assistant to IT Manager
• Developed user-friendly IT solutions for improved staff productivity.

• Responsible for office operations including, but not limited to, data entry, filing, and research
• Recruited, interviewed, hired, trained, and directed staff and volunteers
• Coordinated staff scheduling
• Assisted in event fundraising, planning, and hosting.
• Enhanced communication between departments through proactive coordination of meetings and events.

• Greeted and proactively assisted visitors in a timely manner
• Managed executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements
• Ensured the smooth and efficient operation of the organization through overseeing the daily activities and operations.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.