Open To Work
Rachelle Zani
Barrington,RI
Work Preference
Summary
Product manager with proven track record in managing a $35M portfolio and optimizing product roadmaps. Expertise in data-driven prioritization and agile methodologies, leading to successful project outcomes in AI integration and compliance. Achievements include significant improvements in user experience and operational efficiency.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Product Manager
CONTINUED.COM
01.2016 - Current
- $35M Portfolio Ownership: Direct the product roadmap and lifecycle for a $35M product suite, including Atlas (core platform) and Simucase, ensuring alignment with corporate revenue and growth goals.
- Data-Driven Prioritization: Optimized the feature request queue (AHA) by closing 20% of legacy requests, refocusing development resources on high-value "Athena" platform priorities using Pendo analytics.
- Agile Governance: Utilize Advanced CSPO expertise to manage the end-to-end feature delivery process, facilitating high-level stakeholder alignment and cross-functional transparency.
- Led AI Committee initiative, integrating generative and predictive AI into workflows and product features using training from Oxford University.
- Led CCPA Privacy Project, delivering product specifications and achieving compliance across business units within scope and schedule.
- Implemented auto-renew toggles and accessibility enhancements based on VOC inputs, contributing to increased customer satisfaction and retention.
Senior Business Analyst / Government Consultant
LOBLOLLY CONSULTING
Austin, USA
01.2012 - 01.2016
- Delivered IT project initiation and prioritization framework for Texas Department of State Health Services, enhancing transparency and governance in project selection.
- Authored detailed requirements and use cases for DFPS Permanency Roundtables, streamlining operational processes.
- Directed rollout of statewide CASA system access for Child Protective Services, facilitating secure data integration across 70+ regional offices.
Education
M.A. - Educational Technology
San Diego State University
San Diego, CAB.A. - Interdisciplinary Studies
Emerson College
Boston, MASkills
- Product strategy
- Product vision definition
- Product-Market Fit
- Roadmap Development
- Feature prioritization
- Product roadmaps
- User story creation
- User experience optimization
- Product issue resolution
- Product metrics analysis
- SaaS Solutions
- Agile/Scrum (A-CSPO)
- Agile methodology
- Scrum framework
- Project planning
- Project prioritization
- Timeline management
- Progress monitoring
- Feature delivery
- Product backlog management
- Data analysis
- SQL
- AI integration
- Voice of Customer (VOC)
- User Experience (UX)
- Wireframing
- Use case study generation
- Feedback analysis
- Requirements gathering
- Requirements building
- Compliance management
- Risk Mitigation
- $35M Portfolio Management
- Lifecycle management
- Stakeholder engagement
- Cross-functional collaboration
- Stakeholder communications
- Team collaboration
- Teamwork and collaboration
- Communication skills
- Problem solving
- Attention to detail
- Critical thinking
- Strategic thinking
- Decision making
- Business development
- Vendor management
- Customer training
- Document management
- Rollout coordination
- Goal setting
- Narrative use cases
- Task prioritization
- Feature prioritization
- Critical thinking
- Business development
- Product development
- Scrum framework
- ROI analysis
- Requirements building
- Progress monitoring
- Rollout coordination
Core Competencies
Roadmap Development, $35M Portfolio Management, Product-Market Fit, Feature Prioritization, AI Implementation, Agile/Scrum (A-CSPO), SDLC, SQL, SaaS Solutions, Pendo, CRM & LCMS, Voice of Customer (VOC), Data Analytics, User Experience (UX), Wireframing, Risk Mitigation, Stakeholder Alignment, Change Management, Mentorship, Cross-Functional Team Collaboration
Certification
- Advanced Certified Scrum Product Owner (A-CSPO)
- Artificial Intelligence Program Certification – University of Oxford
- Certified Business Analyst
Affiliations
- Community Organizer & Founder | Folkin' Locals Facebook Group (202X – Present)
Built and manage a thriving regional digital community of over 680 music lovers across New England. Direct group moderation, curate regional music news, and coordinate in-person meetups and networking events for members.
Timeline
Product Manager
CONTINUED.COM
01.2016 - Current
Senior Business Analyst / Government Consultant
LOBLOLLY CONSULTING
01.2012 - 01.2016
M.A. - Educational Technology
San Diego State University
B.A. - Interdisciplinary Studies
Emerson College