Work Preference
Summary
Overview
Work History
Education
Skills
Core Competencies
Certification
Affiliations
Timeline
Generic
Open To Work

Rachelle Zani

Barrington,RI

Work Preference

Job Search Status

Open to work

Work Type

Full TimeContract Work

Location Preference

Remote

Summary

Product manager with proven track record in managing a $35M portfolio and optimizing product roadmaps. Expertise in data-driven prioritization and agile methodologies, leading to successful project outcomes in AI integration and compliance. Achievements include significant improvements in user experience and operational efficiency.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Product Manager

CONTINUED.COM
01.2016 - Current
  • $35M Portfolio Ownership: Direct the product roadmap and lifecycle for a $35M product suite, including Atlas (core platform) and Simucase, ensuring alignment with corporate revenue and growth goals.
  • Data-Driven Prioritization: Optimized the feature request queue (AHA) by closing 20% of legacy requests, refocusing development resources on high-value "Athena" platform priorities using Pendo analytics.
  • Agile Governance: Utilize Advanced CSPO expertise to manage the end-to-end feature delivery process, facilitating high-level stakeholder alignment and cross-functional transparency.
  • Led AI Committee initiative, integrating generative and predictive AI into workflows and product features using training from Oxford University.
  • Led CCPA Privacy Project, delivering product specifications and achieving compliance across business units within scope and schedule.
  • Implemented auto-renew toggles and accessibility enhancements based on VOC inputs, contributing to increased customer satisfaction and retention.

Senior Business Analyst / Government Consultant

LOBLOLLY CONSULTING
Austin, USA
01.2012 - 01.2016
  • Delivered IT project initiation and prioritization framework for Texas Department of State Health Services, enhancing transparency and governance in project selection.
  • Authored detailed requirements and use cases for DFPS Permanency Roundtables, streamlining operational processes.
  • Directed rollout of statewide CASA system access for Child Protective Services, facilitating secure data integration across 70+ regional offices.

Education

M.A. - Educational Technology

San Diego State University
San Diego, CA

B.A. - Interdisciplinary Studies

Emerson College
Boston, MA

Skills

  • Product strategy
  • Product vision definition
  • Product-Market Fit
  • Roadmap Development
  • Feature prioritization
  • Product roadmaps
  • User story creation
  • User experience optimization
  • Product issue resolution
  • Product metrics analysis
  • SaaS Solutions
  • Agile/Scrum (A-CSPO)
  • Agile methodology
  • Scrum framework
  • Project planning
  • Project prioritization
  • Timeline management
  • Progress monitoring
  • Feature delivery
  • Product backlog management
  • Data analysis
  • SQL
  • AI integration
  • Voice of Customer (VOC)
  • User Experience (UX)
  • Wireframing
  • Use case study generation
  • Feedback analysis
  • Requirements gathering
  • Requirements building
  • Compliance management
  • Risk Mitigation
  • $35M Portfolio Management
  • Lifecycle management
  • Stakeholder engagement
  • Cross-functional collaboration
  • Stakeholder communications
  • Team collaboration
  • Teamwork and collaboration
  • Communication skills
  • Problem solving
  • Attention to detail
  • Critical thinking
  • Strategic thinking
  • Decision making
  • Business development
  • Vendor management
  • Customer training
  • Document management
  • Rollout coordination
  • Goal setting
  • Narrative use cases
  • Task prioritization
  • Feature prioritization
  • Critical thinking
  • Business development
  • Product development
  • Scrum framework
  • ROI analysis
  • Requirements building
  • Progress monitoring
  • Rollout coordination

Core Competencies

Roadmap Development, $35M Portfolio Management, Product-Market Fit, Feature Prioritization, AI Implementation, Agile/Scrum (A-CSPO), SDLC, SQL, SaaS Solutions, Pendo, CRM & LCMS, Voice of Customer (VOC), Data Analytics, User Experience (UX), Wireframing, Risk Mitigation, Stakeholder Alignment, Change Management, Mentorship, Cross-Functional Team Collaboration

Certification

  • Advanced Certified Scrum Product Owner (A-CSPO)
  • Artificial Intelligence Program Certification – University of Oxford
  • Certified Business Analyst

Affiliations

  • Community Organizer & Founder | Folkin' Locals Facebook Group (202X – Present)
    Built and manage a thriving regional digital community of over 680 music lovers across New England. Direct group moderation, curate regional music news, and coordinate in-person meetups and networking events for members.

Timeline

Product Manager

CONTINUED.COM
01.2016 - Current

Senior Business Analyst / Government Consultant

LOBLOLLY CONSULTING
01.2012 - 01.2016

M.A. - Educational Technology

San Diego State University

B.A. - Interdisciplinary Studies

Emerson College
Rachelle Zani