Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachelle Leigh Kuderik

Las Vegas

Summary

Dynamic hospitality specialist with a strong background in delivering exceptional guest experiences across diverse settings. Expertise in advanced hairstyling techniques, barista operations, and team management creates a welcoming atmosphere while maintaining operational efficiency. Proven ability in effective communication and problem-solving fosters teamwork and adaptability to the fast-paced demands of the industry. Committed to achieving high customer satisfaction and eager to embrace new challenges for professional growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Host/Cashier

Palms Casino and Resort
09.2024 - 11.2024


  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Host/Cashier

Marilyn's Cafe, Tuscany Casino
03.2024 - 09.2024
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Lead Barista

Caffe Bottega, Tuscany Casino
03.2024 - 09.2024


  • Trained new employees, sets the standard and create a positive work environment
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Used POS system to accurately enter orders and process payments.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.

Licensed Hairstylist

Fantastic Sams Cut & Color
07.2019 - 05.2023
  • Excellent client service and attentiveness while working on customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Expanded clientele through positive word-of-mouth referrals from satisfied customers.
  • Enhanced client satisfaction by providing personalized haircuts, color treatments, and styling services.
  • Developed long-lasting relationships with clients by offering expert advice on haircare routines and product recommendations.

Shift Manager

Teddys Bigger Burgers
10.2016 - 07.2019


  • Handled cash drawers and financial discrepancies
  • Trained and mentored new employees to maximize team performance.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.

Education

High School Diploma -

Waianae High School
Waianae, HI
05-2019

Barber Of Cosmetology -

Hawaii Institute of Hair Design
Honolulu, HI
07.2020

Skills

  • Licensed barber and cosmetologist
  • Customer service excellence
  • Skilled in prioritizing tasks simultaneously
  • Proficient in POS systems
  • Guest relations
  • Appointment scheduling expertise
  • Maintaining cleanliness standards
  • Proficient in crafting espresso beverages
  • Hospitality management
  • POS software proficiency
  • Espresso machine operation training
  • Client relationship management
  • Hair analysis
  • Cash management
  • Employee training

Certification

Barbers of Cosmetology

Timeline

Host/Cashier

Palms Casino and Resort
09.2024 - 11.2024

Host/Cashier

Marilyn's Cafe, Tuscany Casino
03.2024 - 09.2024

Lead Barista

Caffe Bottega, Tuscany Casino
03.2024 - 09.2024

Licensed Hairstylist

Fantastic Sams Cut & Color
07.2019 - 05.2023

Shift Manager

Teddys Bigger Burgers
10.2016 - 07.2019

High School Diploma -

Waianae High School

Barber Of Cosmetology -

Hawaii Institute of Hair Design

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