Summary
Work History
Education
Skills
Timeline
Generic

Rachelle N. Mallet

Breaux Bridge,LA

Summary

Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Financial Intake Specialist

The LHC Group
Lafayette, LA
11.2019 - Current
  • Medical insurance verification of eligibility and benefits for LTAC, SNF and Rehab facilities
  • Communicate with liaisons upon completion of benefit verification and/or notify of any issues
  • Collected, verified, and entered demographics and referral information for patient prospects.
  • Quality assurance of information for Admits and Discharges
  • Occasionally assisted with claims checks for Collections dept.

Unit Secretary (PRN)

Opelousas General Health System
Opelousas, LA
12.2016 - 12.2021
  • Provided clerical support to emergency department
  • Answer & direct incoming calls, make all phone calls for the E.R. Physician
  • Provided information for patient admissions to obtain bed assignment and telemetry
  • Greet & direct all patients and visitors
  • Respond to medical records requests, fax documentation, schedule follow up appointments
  • Input dietary orders
  • Input work order requests
  • Provided other support to department as needed such as clean patient rooms, transport patients, stock linen, etc.

Clerical/Data Specialist

St. Martin Parish School Board
Cecilia, LA
11.2011 - 10.2019
  • Provided administrative support to school-based health center
  • Registration of all student patients
  • Data entry into electronic health records of all demographic info
  • Verification of insurance & Medicaid
  • Compiled data & generated monthly and quarterly reports as required for Office of Public Health
  • Ordered & maintained inventory of all office supplies
  • Answer & direct incoming calls, appropriately greet & direct all student patients & visitors
  • Responded to medical records requests

Cancer Center Asst

Opelousas General Health System
Opelousas, LA
08.2009 - 11.2011
  • Served as receptionist for dept
  • Answering multi line phone & directing calls
  • Prepare charts on all new & returning patients
  • Responded to medical record requests
  • Patient registration
  • Insurance verification & precertification
  • Order & maintain inventory of office supplies
  • Input of daily charges into AS400 system
  • Scheduling of new & returning patients.

Administrative Assistant (temporary Position)

American Red Cross
Scott, LA
10.2008 - 05.2009
  • Answer & direct incoming calls
  • Open & distribute incoming mail
  • Assist Development Dept with mail outs
  • Responsible for recording daily revenue log from monetary donations & revenue
  • Responsible for deposit allocation reports
  • Assist in scheduling of health & safety classes
  • Data entry of course records for health & safety classes
  • Data entry of A/P invoices into Quickbooks
  • Invoicing of charges incurred for health & safety department

QHSE Administrative Asst

OMNI Energy Services, Corp
Carencro, LA
11.2004 - 10.2007
  • Responsibilities of determination eligibility for hire of applicants by processing criminal background checks, MVR’s and overseeing pre employment physical exams and drug/alcohol screenings, forward & completion of DOT & FMCSA drug/alcohol background checks & FMCSA safety performance history checks
  • Coordinate compliance of both quarterly random & annual drug/alcohol screening & physical exams
  • Coordinate & schedule of all training for two divisions of OMNI
  • Compile & disperse time and Per Diem of employees in training for payroll purposes
  • Oversee QHSE award program of 900 plus employees
  • Oversee IWTP grant for two divisions of OMNI
  • Maintain files for QHSE dept and driver qualification files as required by DOT
  • Reviewed, disputed and coding of invoices for A/P purposes.

Receptionist/Human Resources Asst

  • Answer PBX Switchboard directing calls and visitors
  • Ordered and maintained inventory of office supplies
  • Distribution of incoming mail
  • Assisted Human Resources manager with all data entry of new hires, terminations, personnel changes, payroll changes and employment verifications/reference checks
  • Insurance enrollment and termination.

Human Resources Assistant

Evangeline Downs Racetrack & Casino
Opelousas, LA
07.2003 - 11.2004
  • Maintained all current and terminated employee personnel files
  • Interacted with department heads and ascertain their staffing needs
  • Processed candidates accepted for hire
  • Data entry of all new hires, personnel changes, promotions, adjustments to pay, terminations and leave of absences into HRIS
  • Responsible for employment verifications/reference checks
  • Responded to unemployment claims, telephone hearings and interrogatories.

Receptionist

Physical Therapy Clinic of Lafayette
Lafayette, LA
11.2000 - 03.2003
  • Answered multi line phone
  • Scheduled appointments for new & returning patients
  • Opened and maintained charts on all patients
  • Assisted with insurance verification and pre certification
  • Typed progress reports and discharge summaries
  • Prepared charges of modalities to be submitted for billing
  • Upfront collections
  • Order and maintain inventory of office supplies.

Admissions Clerk

Doctors’ Hospital of Opelousas
Opelousas, LA
09.1995 - 11.2000
  • Interview & screen outpatients and inpatients for medical record and billing purposes
  • Data entry of demographic information
  • Verification and pre certification of insurances and worker’s compensation
  • Upfront and valuables collections
  • Quality assurance of all registrations
  • Provided relief of PBX switchboard operator.

Education

Diploma -

Eunice High School
Eunice, LA

Skills

  • Typing 50-55 wpm
  • Data entry
  • 10-key
  • PBX switch board
  • Appointment scheduling
  • Intermediate skills Microsoft Word
  • Intermediate skills Microsoft Outlook
  • HR Support
  • Insurance Verification

Timeline

Financial Intake Specialist

The LHC Group
11.2019 - Current

Unit Secretary (PRN)

Opelousas General Health System
12.2016 - 12.2021

Clerical/Data Specialist

St. Martin Parish School Board
11.2011 - 10.2019

Cancer Center Asst

Opelousas General Health System
08.2009 - 11.2011

Administrative Assistant (temporary Position)

American Red Cross
10.2008 - 05.2009

QHSE Administrative Asst

OMNI Energy Services, Corp
11.2004 - 10.2007

Human Resources Assistant

Evangeline Downs Racetrack & Casino
07.2003 - 11.2004

Receptionist

Physical Therapy Clinic of Lafayette
11.2000 - 03.2003

Admissions Clerk

Doctors’ Hospital of Opelousas
09.1995 - 11.2000

Diploma -

Eunice High School

Receptionist/Human Resources Asst

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Rachelle N. Mallet