Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachelly Serrano

Deltona,FL

Summary

As a dedicated and motivated worker, I've always been very dependable and headstrong. While I'm in search of what i intend to do for a career, I am also in search of positions that can enhance my skill set and boost more of my work experience.

Overview

8
8
years of professional experience

Work History

Cleaning

Krystal Klean Team
01.2021 - Current
  • Performed cleaning and maintenance duties as directed.
  • Performed deep cleaning tasks and special projects.
  • Organized daily cleaning schedules for custodial team.
  • Trained housekeeping staff on cleaning protocols.
  • Performed general housekeeping and cleaning tasks.
  • Ordered more cleaning supplies.

Crew Member

Mister Car Wash
04.2019 - 07.2021
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.

Crew Member

Andys Frozen Custard
05.2018 - 06.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Crew Member

Epic Theaters
08.2016 - 06.2018
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

University High School
Orange City, FL
06.2018

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer Relations
  • Organizational abilities

Timeline

Cleaning

Krystal Klean Team
01.2021 - Current

Crew Member

Mister Car Wash
04.2019 - 07.2021

Crew Member

Andys Frozen Custard
05.2018 - 06.2019

Crew Member

Epic Theaters
08.2016 - 06.2018

High School Diploma -

University High School

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Rachelly Serrano