RACHELY GONZALEZ HERNANDEZ

Cashier Assistant

Everglades Mart

Naples, FL

01.2022 - 12.2022

Greeted customers and provided assistance in locating items.
Provided accurate cash register operations, including accepting payments and providing change.
Received payment by cash, check, credit cards, vouchers or automatic debits.
Issued receipts, refunds, credits or change due to customers.
Resolved customer complaints regarding sales and service.
Assisted with pricing merchandise for sale in store.
Organized shelves and displays to maintain an orderly appearance of the store.
Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
Balanced daily financial transactions using appropriate methods according to established procedures.
Answered customers' questions concerning location, price and use of merchandise.
Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
Processed returns and exchanges according to company policies and procedures.
Informed customers about current promotions such as discounts on certain products or services offered by the store.
Stocked shelves with incoming goods from delivery trucks as needed.
Verified that all coupons were valid before processing them for payment.
Checked out customers quickly but accurately ensuring all items are scanned properly.
Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
Adhered to safety regulations when handling sharp objects such as knives or scissors.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
Assisted with customer requests and answered questions to improve satisfaction.
Interacted politely with customers to promote quality service during checkout.
Swept and mopped front end during shifts to maintain professional appearance.
Backed up cashiers ringing up large number of customers by bagging products.
Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Maintained financial records by counting cash and recording tips at end of shift.
Handled merchandising and restocking needs for multiple checkout lanes.
Promoted store cleanliness by keeping track of trash can levels and emptying when full.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Returned carts and baskets to entryways to keep store spaces and aisles neat.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Verified customer age requirement for alcohol or tobacco purchases.
Greeted customers promptly and responded to questions.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Welcomed customers, offering assistance to help find store items.
Processed customer payments quickly and returned exact change and receipts.
Maintained work area and kept cash drawer organized.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Answered phone calls to assist customers with questions and orders.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Built and maintained productive relationships with employees.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.