Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachialle Franklin

Concord,CA

Summary

Knowledgeable Case Manager experienced in coordinating care for all individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Overview

14
14
years of professional experience

Work History

Case Manager

Bayview Multiservices Inc.
San Francisco, CA
07.2018 - 08.2022

Assessed barriers and challenges of Seniors and Adults with Disabilities residents of Alice Griffith Apartments. Managed multiple residents in a 382 unit housing property, Provided information and resources for Paratransit, Doctor appointments, Money Management Community events, rental and utility assistance, SFHA recertification, intakes and coordination of adult actives.

Housing Specialist/Case Manager Coordinator

Berkeley Food And Housing Project
Berkeley, CA
01.2016 - 06.2017

Assessed barriers of individuals and families experiencing homelessness. Developing housing procurement.

this includes intake interview to determine client's needs goals and eligibility . Provide mediation and advocacy with landlords on client's behalf. Create and maintain consistent communication channels, both verbal and written, between several parties(i.e. tenant, landlord, referral source, collaborating agencies, debtors and creditors). Serve as an ongoing liaison between property managers and participants a well as between participants and neighbors. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs

Supportive Housing Coordinator

Rubicon Programs
Richmond, CA
04.2014 - 03.2016

Case Management for 30 residents including coordinating services with external agencies, facilitating and supporting regular tenant meetings, maintaining records and files, which includes documentation of all services per agency standards. Activity Coordination: Plan direct on and off-site social activities, workshops and educational programs for residents in several supportive housing sites

Case Manager

Catholic Charities Supportive Housing
San Francisco, CA
08.2006 - 03.2013

Case Management for formerly homeless families housed on Treasure Island NAS. Intakes and information and referral for services. Facilitation and supporting regular tenant meetings, maintaining records and files, preparing and presenting reports. Plan and directed social activities

Accomplishment: Promoted to Supervisor 2, SEIU 1021 Union Rep, FEMA training for 3 years

Education

Associate of Science - Business

University of San Francisco
San Francisco, CA
06.1973

Skills

  • Case Needs Assessment
  • Resource Identification
  • Group Therapy
  • Social Work
  • Home Visits and Inspections
  • Client Advocacy
  • Verbal and Written Communication
  • Service Referrals

Timeline

Case Manager

Bayview Multiservices Inc.
07.2018 - 08.2022

Housing Specialist/Case Manager Coordinator

Berkeley Food And Housing Project
01.2016 - 06.2017

Supportive Housing Coordinator

Rubicon Programs
04.2014 - 03.2016

Case Manager

Catholic Charities Supportive Housing
08.2006 - 03.2013

Associate of Science - Business

University of San Francisco
Rachialle Franklin