Rachida Belahcen

I am a detail-oriented and highly organized Non-Emergency Medical Transport Coordinator with a strong focus on providing timely and efficient transportation services for patients attending non-emergency medical appointments. In this role, I coordinate closely with drivers, clients, and healthcare providers to schedule and dispatch transportation, ensuring all trip details are confirmed and executed smoothly. I monitor trip progress in real-time, promptly addressing any delays or concerns that arise to maintain service reliability. Additionally, I maintain accurate records and logs of all transport activities while ensuring strict adherence to safety protocols and regulatory guidelines. My proactive communication skills and commitment to operational excellence help ensure a seamless transport experience for all patients. I also submit payroll for drivers biweekly.

Owned and operated an online retail store specializing in acrylic makeup organizers. Managed all aspects of the business including product sourcing, e-commerce listings, customer service, marketing, and order fulfillment. Built a strong brand presence across platforms like Shopify and Amazon, ensuring high-quality visuals, engaging product descriptions, and consistent customer satisfaction.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.