RACHQUEL MOSLEY
Austin,TX
Summary
Diligent employee with customer service, multitasking and
time management abilities. who is committed to providing every customer a positive and memorable experience. i thrive in challenge-based and fast paced work environments where i bring a detail oriented and decisive nature characterized by sound judgement, and exemplary multitasking abilities. i am comfortable working autonomously, as well as with teams to accomplish tasks.
Overview
16
16
years of professional experience
Work History
School Bus Driver
Manor Independent School District
Manor, TX
12.2023 - Current
- Ensured student safety by adhering to all traffic laws and regulations.
- Conducted pre-trip inspections of buses as per established procedures.
- Monitored student behavior on the bus, enforcing rules consistently.
- Maintained bus cleanliness, inspected for mechanical issues, and reported findings to supervisor.
- Responded swiftly in emergencies, executing appropriate actions.
- Transported students and teachers for school activity trips with responsible leadership.
- Assisted passengers with loading and unloading, including special needs students.
- Complied with district policies regarding student discipline and maintained accurate attendance records.
Driver
Uber And Lyft
Austin, TX
11.2022 - Current
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
- Achieved consistently high customer scores due to exceptional service.
- Picked up clients from specific locations to transport and drop off at destinations.
- Saved fuel by leveraging GPS to identify faster routes.
Administrative Assistant II
HHSC Austin State Supported Living Center
Austin, TX
10.2022 - Current
- Provided comprehensive administrative support to executive team, scheduling meetings and managing calendars.
- Organized filing systems for physical and electronic documents, ensuring accuracy and confidentiality.
- Greeted visitors professionally, responding to inquiries and directing them appropriately.
- Composed letters, memos, reports, and presentations as requested by management staff.
- Executed logistical inventory tasks, including stock processing and replenishment.
- Managed warehouse operations, maintaining security and overseeing order fulfillment.
- Reviewed compliance with warehouse rules and policies while ensuring adherence to inventory control guidelines.
- Maintained office supply inventory by assessing stock levels and expediting orders.
Caregiver
Halcyon Home Health
Austin, TX
07.2020 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Laundered clothing and bedding to prevent infection.
Driver, Warehouse Orders
HHSC Austin State Supported Living Center
Austin, TX
02.2011 - 11.2022
- Delivered packages to customers in a timely and efficient manner.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Verified the contents of inventory loads against shipping papers.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Assisted with loading and unloading freight when necessary.
- Adhered to company policies and procedures related to safety and security standards.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Utilized GPS to optimize routes and continuously meet estimated delivery times
- Documented daily mileage, gas and other data.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Achieved consistently high customer scores due to exceptional service.
- Picked up clients from specific locations to transport and drop off at destinations.
- Saved fuel by leveraging GPS to identify faster routes.
- Drive client to and from work sites to
- Transported riders to designated stops according to pre-determined schedules.
Direct Support Professional
HHSC Austin State Supported Living Center
Austin, TX
10.2009 - 02.2011
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Accompanied or transported clients to appointments, errands and social activities.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
High School Diploma -
Albuquerque High School
Albuquerque, NMSome College (No Degree) -
Cypress College
Cypress, CASkills
- Appointment Scheduling
- Travel Coordination
- Mail Handling
- Document Control
- Clerical Support
- Invoice Processing
- Microsoft Outlook
- Sensitive Material Handling
- Sorting and Labeling
- Customer Relations
- Database Entry
- Microsoft Excel
- CDL Class B License
- DOT Compliance
- Shipment Verification
- Elderly and Disabled Assistance
- Passenger Interaction
- Transporting Students
- Local Traffic Laws
- Clean Driving Record
- Map Reading
- Passenger Safety
Additional Information
- Dr Arnette Edwards
Fullerton College
College Counselor
Known for 20+ years
562-881-5791
Aedwards@fullcoll.edu
- Kara Olaniran
HHSC/ Austin Supportive Living Center
Shift Coordinator
Former Supervisor
Known for 12 years
512-922-1004
Kara.Olaniran@hhs.texas.go
- Tosha Deckard
- Bishop David C. Cooper
New Hope Full Gospel Baptist church
Spiritual Advisors
Known For 33 years
Timeline
School Bus Driver
Manor Independent School District
12.2023 - Current
Driver
Uber And Lyft
11.2022 - Current
Administrative Assistant II
HHSC Austin State Supported Living Center
10.2022 - Current
Caregiver
Halcyon Home Health
07.2020 - Current
Driver, Warehouse Orders
HHSC Austin State Supported Living Center
02.2011 - 11.2022
Direct Support Professional
HHSC Austin State Supported Living Center
10.2009 - 02.2011
High School Diploma -
Albuquerque High School
Some College (No Degree) -
Cypress College