Raciah Thompson
Brandon,MS
Summary
Dynamic professional with a proven track record at QuikTrip, excelling in customer service and payment processing. Adept at fostering strong customer relationships and leading teams to achieve goals. Recognized for problem-solving abilities and effective communication, ensuring client satisfaction and operational efficiency. Committed to delivering exceptional care and support in every interaction.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
3
3
years of professional experience
Work History
Clerk
QuikTrip
Jackson , MS
02.2023 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Elderly Caregiver
Help from home
Crystal Springs, Mississippi
01.2021 - 03.2023
- Assessed client's needs and developed individual care plans accordingly.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Redirected clients with memory issues, providing safety guidance protection.
- Transported patients to medical, dental and personal care appointments.
- Respected the privacy, dignity and confidentiality of each client served.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Assisted clients with maintaining good personal hygiene.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Administered medications according to physician instructions.
Education
High School Diploma -
Pearl High School
Pearl, MS05-2020
Skills
- Customer service
- Payment processing
- Data entry
- Strong verbal communication
- Customer relationships
- Goals and performance
- Executive team leader
- Leadership/communication skills
- Negotiation skills
- Microsoft Word
- Active listening
- Written communication
- Good Telephone Etiquette
- Communication
- Multitasking
- Calm under pressure
- Networking
- I’ve also Took a class called “Votech” in highschool at a college named Hinds rankin that teaches you how to use a PC and learn basic computer knowledge
Timeline
Clerk
QuikTrip
02.2023 - 02.2024
Elderly Caregiver
Help from home
01.2021 - 03.2023
High School Diploma -
Pearl High School
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