Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
Timeline
Generic

Raciel Cervantes

Thermal,CA

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Family Dollar
Coachella, CA
09.2023 - Current
  • Manage time sensitive assignments.
  • Store Recovery.
  • Understood and followed oral and written directions.
  • Closing out the day/Opening.
  • Track Petty cash to insure its balanced for the end of the day reports.

Cashier/Assistant Manager

Jaco Oil
Coachella, CA
08.2019 - 09.2023
  • Sharpened communication skills, Team Leader, Committed worker
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Delegated work to staff, setting priorities and goals.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Resolved customer disputes in a timely manner while adhering to company policies.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Reconciled registers to prepare daily bank deposits.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Greeted visitors in a professional manner and directed them to appropriate staff members.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Completed inventory audits to identify losses and project demand.
  • Completed day-to-day duties accurately and efficiently.

Door Dash

09.2019 - 08.2021
  • I worked in food delivery for about a year
  • It was a straightforward simple job
  • Overall, I learned how to work in a timely fashion to make sure food was delivered on time and with accuracy
  • My customer satisfaction rating was 4.3/5 over the course of over 500 deliveries.

  • I've learned a massive number of skills such as knowing how to restock a lottery machine, replacing a faulty gasoline hose, merchandising, preparing for store audits, leading a group of people etc
  • I'll be happy to go over my skills in greater details in person.

  • I have had the privilege to learn a variety of skills both internal and external
  • I also had the amazing opportunity to lead a small team in a workplace for about a year.

Education

Skills

  • Store Organization
  • Merchandising
  • Stock Management
  • Preparing for store audits
  • Leading a group of people
  • Loss Prevention
  • Customer Service
  • Vendor Management
  • Staff Supervision
  • Inventory Control

Leadership Experience

I have had the privilege to learn a variety of skills both internal and external. I also had the amazing opportunity to lead a small team in a workplace for about a year.

Communication Skills

Over the course of the past two years, I have dramatically improved my ability to speak with clarity and firmness without aggression.

Timeline

Assistant Store Manager

Family Dollar
09.2023 - Current

Door Dash

09.2019 - 08.2021

Cashier/Assistant Manager

Jaco Oil
08.2019 - 09.2023

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Raciel Cervantes