Driven professional with a strong work ethic and exceptional customer service skills, honed at The Flower House and The Country House in Westchester. Excelled in task prioritization and POS system operation, significantly enhancing team efficiency and customer satisfaction. Demonstrated creative vision and care in handling, leading to increased quality and yield of farm products.
Hi, I’m
Racquel Armstrong
Peekskill,NY
Summary
Work History
The Flower House
Farm Laborer
01.2024 - 06.2024
Job overview
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Harvested crops at proper time for maximum yield and quality.
- Trimmed and removed unwanted plant growth to improve health and yield of crops.
- Participated in local events and activities to promote farm and build relationships with community.
- Used effective sales techniques to promote and sell a variety of flowers and farm products.
- Consistently ensured efficient handling, processing, and management across a variety of Cut Flowers.
- Contributed to overall farm cleanliness by regularly removing debris from fields following harvests.
- Managed cash and credit card transactions while greeting customers and delivering exceptional customer service
The Country House in Westchester
Server
05.2021 - 07.2021
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent dining experiences.
- Cultivated warm relationships with long-term residents.
- Attended to residents' needs promptly, resulting in increased satisfaction levels.
- Resolved resident complaints promptly and professionally to maintain positive reputation.
- Provided thorough explanations of menu items and recommended suitable alternatives for residents with food allergies.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Kept up with fast-paced environments, ensuring timely delivery of orders.
- Adapted to diverse resident needs, providing personalized service that increased resident satisfaction.
Education
Ossining High School Ossining, NY
GED
University Overview
Skills
- Creative vision
- Task Prioritization
- Customer Service
- Care and handling techniques
- Organizational skills
- Florist Tools Usage
- Color theory
- POS System Operation
- Harvesting
- Physical Stamina and Endurance
- Strong Work Ethic
- Gardening and Landscaping
Certification
- IAP Career College Florist Certificate Course [in progress]
Hobbies
Hobbies
- Collage
Timeline
Farm Laborer
The Flower House
01.2024 - 06.2024
Server
The Country House in Westchester
05.2021 - 07.2021
Ossining High School
GED
- IAP Career College Florist Certificate Course [in progress]
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