Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Racquel Peer

Claremore

Summary

Dynamic and detail-oriented professional with experience at Starbucks and in private domestic service. Excelled in creating welcoming environments and streamlining operations, enhancing customer satisfaction and household efficiency. Skilled in POS systems and time management, with a proven track record of exceeding employer expectations through outstanding service and reliability.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
05.2022 - 02.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Domestic Worker

Sjorge & Karen Stuurman
04.2005 - 08.2019
  • Organized household spaces for optimal functionality, decluttering areas and implementing efficient storage solutions.
  • Managed housekeeping scheduling and planning.
  • Streamlined household operations by effectively managing daily tasks, such as laundry, meal preparation, and errand running.
  • Assisted families with childcare responsibilities, creating a nurturing and educational atmosphere for children.
  • Cultivated a welcoming atmosphere for guests through meticulous attention to detail in preparing guest rooms and common areas.
  • Maintained a safe and sanitary environment for clients through thorough cleaning and disinfection procedures.
  • Transported children to school, doctor appointments and various activities.
  • Operated numerous tools and planned out projects inside and outside of home.
  • Fostered a sense of trust and reliability with clients, leading to long-term working relationships and referrals.
  • Ensured timely completion of all household duties, allowing clients to focus on personal and professional obligations.
  • Coordinated daily schedules for family members.
  • Increased efficiency in daily routines by maintaining clear communication with clients regarding schedules, preferences, and special requests.
  • Reduced client stress levels by proactively identifying potential issues in the home environment and addressing them efficiently.
  • Provided compassionate care to elderly clients or those with special needs, assisting with daily living activities and medication management.
  • Sought out enrichment opportunities to improve social connections and emotional wellbeing.
  • Developed strong relationships with clients by consistently exceeding expectations in service quality and professionalism.
  • Supported family members during periods illness injury recovery providing additional assistance required.
  • Planned bi-annual cleaning activities.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.

Education

Environmental Science

Ateneo De Naga University
Naga City, Philipeans

High School Diploma -

Camarines Sur National High School
Naga City, Philippines
03-2000

Skills

  • Time management

  • Friendly and outgoing

  • Attention to detail

  • Team player

  • Cleanliness

  • Safe food handling

  • POS systems

  • Professional demeanor

Certification

  • Community Emergency Preparedness Programme (CEPP) SCDF Singapore Civil Defence Force May 14, 2017
  • Basic Elderly Caregiver Course- Humanitarian Org. for Migration Economics July 23, 2017
  • Jamiyah Nursing Home Cert. of Completion Aug.31,2017
  • Food Handler Cert. of Completion - Food Card June 04, 2022 Cert.# CA-2582528






Languages

English
Professional Working
Tagalog
Native or Bilingual

Timeline

Barista

Starbucks
05.2022 - 02.2024

Domestic Worker

Sjorge & Karen Stuurman
04.2005 - 08.2019

Environmental Science

Ateneo De Naga University

High School Diploma -

Camarines Sur National High School

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Racquel Peer