Summary
Overview
Work History
Education
Skills
Timeline
Generic

Racquel Powell

Richmond,VA

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Goal-driven assistant store manager with several-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Overview

32
32
years of professional experience

Work History

Housecleaning

Maid to Sparkle
Richmond, VA
01.2025 - 05.2025
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Applied waxes to woodwork or tile floors for protection against wear-and-tear.
  • Disinfected kitchen utensils like cutting boards and knives after use.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Swept, mopped, vacuumed and polished floors of all types.

Human Resources Assistant

Amazon
Ashland, VA
08.2022 - 01.2025
  • Managed employee relations issues including grievances, complaints, and disputes as needed.
  • Prepared job postings for open positions on the company website and other job boards.
  • Participated in job fairs and other recruitment events to source potential candidates.
  • Performed administrative tasks related to payroll processing or benefit administration.
  • Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Conducted new hire orientations and onboarding processes for incoming employees.
  • Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
  • Assisted in developing training programs for staff members.
  • Performed background checks on potential hires to ensure compliance with company standards.
  • Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
  • Updated employee database with changes in job title, salary information or contact details.

In Home Childcare Provider

Self Employed Web
Richmond , VA
04.2015 - 12.2024
  • Cared for sick children by administering medications prescribed by doctor and parents.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Assisted children with homework assignments.
  • Encouraged positive behavior through reward systems and positive reinforcement techniques.
  • Displayed excellent communication skills with parents, staff members and other caregivers.
  • Managed multiple tasks simultaneously without compromising quality of care provided.
  • Organized educational activities such as games, crafts, reading and outdoor activities.
  • Engaged in meaningful conversations with toddlers to help them develop social skills.
  • Performed light housekeeping duties related to childcare such as laundry, meal preparation.
  • Instructed children on personal hygiene habits such as hand washing and brushing teeth.
  • Taught basic language skills such as colors, numbers and shapes.
  • Built strong relationships with families through regular communication.
  • Enforced rules designed by parents regarding bedtimes, study times.
  • Planned and prepared meals and snacks for the children.
  • Encouraged positive behavior while providing guidance to correct inappropriate behavior.
  • Developed age-appropriate activities to engage children in learning.
  • Maintained records of daily activities and health information regarding each child.
  • Provided safe, nurturing environment for children to learn and play.

Assistant Store Manager

7-11 Convenience Store
Richmond , VA
05.1993 - 09.2023
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Maintained a safe working environment by enforcing safety regulations.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Trained new employees on store policies, procedures and customer service standards.
  • Provided training to new employees on company policies and procedures.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Supervised cash handling processes to ensure accuracy of transactions.

Education

Associate of Applied Science - Child Development

Virginia Commonwealth University
Richmond, VA
01-1997

High School Diploma -

Varina High School
Richmond, VA
05-1992

Skills

  • Cleaning techniques
  • Product knowledge
  • Sanitation procedures
  • Floor maintenance
  • Supply management
  • Customer service
  • Inventory management
  • Cash handling
  • Employee training
  • Performance evaluation
  • Payroll administration
  • Conflict resolution
  • Team supervision
  • Vendor negotiation
  • Communication skills
  • Emergency response
  • Time management
  • Relationship building
  • Store opening and closing
  • New hire training
  • Strategic merchandising
  • Team building and leadership
  • Flexible schedule
  • Scheduling coordination
  • Stock rotations
  • Store organization
  • Attention to detail

Timeline

Housecleaning

Maid to Sparkle
01.2025 - 05.2025

Human Resources Assistant

Amazon
08.2022 - 01.2025

In Home Childcare Provider

Self Employed Web
04.2015 - 12.2024

Assistant Store Manager

7-11 Convenience Store
05.1993 - 09.2023

Associate of Applied Science - Child Development

Virginia Commonwealth University

High School Diploma -

Varina High School

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