Racquel Soof
Las Vegas,NV
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
Work History
Office Administrator
Dynamic Spine And Rehabilitation Center
Henderson , NV
08.2023 - Current
- Ensured compliance with relevant regulations pertaining to safety standards or documentation requirements.
- Monitored patient response to treatments and therapies and reported changes in condition promptly to physicians or other medical personnel.
- Assisted in the development of individual treatment goals for each patient.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Answered call lights promptly and responded to requests from patients in a timely manner.
- Assisted with administering medications under the direction of a Registered Nurse.
- Organized paperwork related to patient records such as lab results or physician orders prior to filing it away.
Recovery Home Director
Victory Outreach Las Vegas
Las Vegas , NV
08.2014 - 03.2021
- Maintained positive relationships with local law enforcement agencies to ensure safety of the facility.
- Collaborated closely with medical professionals in order to coordinate appropriate medical care for recovering addicts.
- Ensured compliance with all applicable laws, regulations, codes, ordinances, rules and standards related to Recovery House operations.
- Established communication protocols between staff members to facilitate timely response to emergency situations.
- Facilitated group therapy activities designed to help residents build healthy coping skills.
- Organized educational events for residents such as lectures on addiction recovery topics or workshops on relapse prevention strategies.
- Participated in outreach programs aimed at educating the community about addiction recovery services available at the Recovery House.
- Provided leadership and guidance to staff, residents, and outside stakeholders.
Front Office Manager
Desert Valley Therapy
Las Vegas , NV
01.2008 - 01.2013
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
- Coordinated with other departments to ensure smooth functioning of operations.
- Resolved conflicts between customers or staff members professionally.
- Conducted regular meetings with staff members to discuss new initiatives or changes in existing processes.
- Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed.
- Assisted in recruiting, training, evaluating and developing staff members in order to maintain high standards of performance.
- Maintained accurate records of patient progress, treatments, and plans of care.
- Served as a liaison between patients, families, physicians, staff members, outside vendors.
Education
Advanced Medical Esthetician Licensing -
Euphoria
Las Vegas, NV05-2021
Some College (No Degree) - Medical Assisting
Las Vegas College
Las VegasSkills
- Office Management
- Front Back Office
- Time Management
- Verbal and Written Communication
- Conflict Resolution
- Critical Thinking
- Team Management
- Attention to Detail
- Customer/ Patient Relations
- Trilingual
Timeline
Office Administrator
Dynamic Spine And Rehabilitation Center
08.2023 - Current
Recovery Home Director
Victory Outreach Las Vegas
08.2014 - 03.2021
Front Office Manager
Desert Valley Therapy
01.2008 - 01.2013
Advanced Medical Esthetician Licensing -
Euphoria
Some College (No Degree) - Medical Assisting
Las Vegas College
Similar Profiles
Amanda CarballoAmanda Carballo
Registered Medical Assistant/Back Office Manager at Dynamic Health And Rehabilitation CenterRegistered Medical Assistant/Back Office Manager at Dynamic Health And Rehabilitation Center
PEGGY GARABEKIANPEGGY GARABEKIAN
Physical Therapy Aide at Sports & Spine Rehabilitation CenterPhysical Therapy Aide at Sports & Spine Rehabilitation Center
Maria CabistanMaria Cabistan
Front Desk Receptionist at Nj spine and Rehabilitation CenterFront Desk Receptionist at Nj spine and Rehabilitation Center