Summary
Overview
Work History
Education
Skills
Timeline
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RACQUEL WHYTE MBA

Selma,NC

Summary

Results-driven MBA-qualified professional with extensive experience in bookkeeping, QuickBooks, invoicing, and customer service. Strong aptitude for remote work while ensuring financial accuracy and maintaining confidentiality. Committed to delivering reliable, efficient, and organized support that enhances operational effectiveness and drives business success. Proven ability to adapt to dynamic environments and meet diverse client needs with precision and professionalism.

Overview

12
12
years of professional experience

Work History

Bookkeeper /Customer Support Associate

Zendex Tool Corp
09.2022 - 07.2025
  • Managed all accounting procedures and processes - Maintained financial reports, records, payments, adjustments and general ledgers for consistent bookkeeping and budgetary analysis.
  • Provided general financial guidance - Interface confidentially with both leadership and clients to ensure smooth financial operations.
  • Generated and send invoices promptly to customers with accuracy.
  • Followed up on outstanding invoices for timely collection of payments.
  • Prepared and processed electronic transfers and payments.
  • Investigated and resolved any discrepancies in customers' accounts.
  • Monitored customer and vendor accounts for irregularities and communicate effectively regarding billing inquiries.
  • Reconciled bank statements and ensure all transactions are properly documented.
  • Supported a fast-growing E-commerce sales order flow.
  • Processed Customers telephone and email purchase orders, including inputting details into QuickBooks.
  • Assisted with setting up domestic and international LTL freight shipments including processing all border and customs paperwork.

Purchasing Cordinator

Matco Norca
11.2021 - 06.2022
  • Maintained complete documentation and records of all purchasing activities.
  • Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
  • Contacted each vendor and recorded information regarding price, availability and quality of products.


International Admissions Advisor

Monroe College
03.2018 - 09.2020
  • Explained institution's fee structure, amenities, courses offered and facilities to prospective international students to start at Monroe College.
  • Conducting admission interviews with prospective applicants.
  • Assessed student interests and skills and provided strategic information about pursuing suitable courses.
  • Reviewed admissions applications and evaluated student credentials.
  • Partnered strategically with other departments to facilitate and process time sensitive student request and documentation.
  • Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
  • Mentored students, offering advice and support on topic selection, appropriateness, and academic value.

Procurement Specialist

Caymanas Track Limited- Prime Sports
08.2016 - 01.2018
  • Input all data into the system using Sage ACCPAC software and record order updates with 100% accuracy.
  • Bridged Purchasing with Accounts Payable to resolve invoice payments & products receipt related issues.
  • Prepared purchase orders and managed existing vendors and supplier's relationship for 20 departments.
  • Provided strong Customer service and built strong relationships with clients and customers.
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.

Junior Accounts Payable Specialist

Caymanas Track Limited
08.2013 - 07.2016
  • Applied proper codes to invoices, files, and receipt to keep records organized and easily searchable.
  • Assisted Accounting team with the accounts payable functions verifies invoices for accuracy and issued checks.
  • Processed and Paid invoices and entered payment into system daily for over 300 vendors.
  • Prepared and balanced overseas simulcast handlers reports daily.
  • Prepared Auditing schedule and reconciled vendor statements.
  • Prepared weekly payments to local and overseas vendors for over 300 vendors.
  • Assisted with purchasing stocks and inventory for the organization.
  • Maintained good working relationship with vendors and resolve disputes.
  • Reviewed vendor invoices for appropriate documentation and validity of payment.
  • Supported management by processing invoices and documents with consistent on-time delivery.


Education

MBA - Business Administration and Management, General

Monroe College
New Rochelle, NY
08.2019

Bachelor of Science - Management and Finance

Portmore Community College
Portmore Jamaica
01-2015

Skills

  • Proficient in QuickBooks
  • Proficient in ACCPAC software
  • Salesforce CRM expertise
  • Payable Workflow system and OnBase
  • Financial management
  • Customer Service and Data Analysis
  • Invoicing management
  • Smartsheet and Solar eclipse software
  • Oracle JDE Software
  • Excel proficiency

Timeline

Bookkeeper /Customer Support Associate

Zendex Tool Corp
09.2022 - 07.2025

Purchasing Cordinator

Matco Norca
11.2021 - 06.2022

International Admissions Advisor

Monroe College
03.2018 - 09.2020

Procurement Specialist

Caymanas Track Limited- Prime Sports
08.2016 - 01.2018

Junior Accounts Payable Specialist

Caymanas Track Limited
08.2013 - 07.2016

MBA - Business Administration and Management, General

Monroe College

Bachelor of Science - Management and Finance

Portmore Community College