Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Radames Fontan

Radames Fontan

Hellertown,PA

Summary

I am looking to transition into a new field where I can leverage my skills to make effective contributions to my new career.


I arrive at work before my scheduled time to catch up on recent developments and understand the expectations for the day. I am very attentive to detail and consistently go above and beyond to complete any tasks assigned to me. I am willing to work long hours and/or staying late to achieve our goals when extra assistance is needed. My schedule is flexible, allowing me to adapt to any shift with minimal adjustment. I give one hundred percent of myself to the job I undertake, and upon acceptance, I fully commit to my role.


I firmly believe in hard work and growth within a company and I'm always eager to learn more to achieve goals and represent the organization I work for. I am a team player and I'm prepared to take on additional responsibilities to help our team succeed. With 11 years of experience in the security field, both as an officer and a shift supervisor, I have developed strong skills in problem solving and risk management. I have a solid set of skills in security environments, including leadership, scheduling, and training. I am adaptable to various professional settings.






Overview

12
12
years of professional experience

Work History

Lead Security Officer

Job1USA
02.2019 - Current
  • Mentored and Trained junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
  • Managed all aspects of physical security.
  • Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
  • Maintained accurate records of incidents, providing detailed reports for management review and analysis.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.
  • Streamlined daily operations for increased efficiency, effectively delegating tasks to team members.
  • Increased employee retention rates by implementing a comprehensive training program and offering opportunities for professional growth.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Wrote detailed reports of all security breaches and investigations.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Security Officer Supervisor

G4S Secure Solutions
07.2013 - 02.2019
  • Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
  • Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
  • Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
  • Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
  • Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
  • Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
  • Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
  • Assisted in the hiring process for new security officers by reviewing applications, conducting interviews, and providing recommendations to management.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Managed security staff rotation for position coverage on breaks.
  • Trained security workers on site-specified procedures.
  • Recorded daily security occurrences in site assignment log.

Education

High School Diploma -

Middlesex County Technical High School
Woodbridge, NJ
06-2003

Skills

  • Customer Service
  • Security management
  • Policy enforcement
  • Security training
  • Team leadership
  • Coaching and mentoring
  • Staff training
  • Work ethic
  • Punctuality
  • Reliability
  • Issue resolution
  • Verbal and written communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Security Officer

Job1USA
02.2019 - Current

Security Officer Supervisor

G4S Secure Solutions
07.2013 - 02.2019

High School Diploma -

Middlesex County Technical High School

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Radames Fontan