Summary
Overview
Work History
Education
Skills
Timeline
Generic

RADHA KHARA

Summary

Knowledgeable Medical Device Sales Representative with many years in demonstrating benefits and features of products to medical providers and patients. Persuasive and friendly with excellent listening skills. Developed positive relationships with clients to increase networking and business opportunities for company. Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Phlebotomist

Lifesouth Community Blood Centers
Dunwoody, GA
01.2024 - Current
  • Perform phlebotomies and collect blood from donors according to LifeSouth Standard Operating Procedures.
  • Collect blood, platelets, and plasma using apheresis machines.
  • Register donors for blood collection in the LifeSouth computer system.
  • Determine donor eligibility based on the results of the donor interview and physical process.
  • Accurately identify donors in every step of the donation process.
  • Assist in recruitment, tele-recruitment and rescheduling of donors.
  • Convert donors to automated apheresis machines from whole blood donation when appropriate.
  • Provide the highest level of customer service to both internal and external customers.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Responded quickly and effectively to emergency situations.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Conducted quality control checks to ensure the accuracy of test results.

Phlebotomist

CSL Plasma
Lawrenceville, GA
01.2023 - 09.2023
  • In compliance with SOPs perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
  • Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor
  • Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff
  • Uses Personal Digital Assistant to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
  • perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
  • Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
  • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental and Occupational Safety and Health Administration policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.

Sales Development Representative

The Marena Group
Lawrenceville, GA
01.2022 - 10.2022
  • Developed relationships with existing customers to increase sales opportunities.
  • Prepared weekly reports on sales activity for management review.
  • Participated in trade shows and industry events to promote company products and services.
  • Gathered customer requirements and provided product information to meet their needs.
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Knowledgeable about Marena products and be able to provide and answer questions about Marena.
  • Go the extra mile to hit sales quota and facilitate future sales.
  • Follow up on current and old accounts.
  • Knowledge of basic medical terminology.
  • Advanced knowledge of all Microsoft tools.
  • Tracked progress against goals using CRM software programs such as Salesforce.
  • Knowledge of Salesforce, SAP Business 1 and other CRM tools.

COVID-19 Screener

Mako Medical Laboratories
Alpharetta, GA
06.2021 - 12.2021
  • Maintained accurate records of daily screenings and results in accordance with HIPAA regulations.
  • Monitored patient flow within the facility while enforcing social distancing rules.
  • Collected specimens from patients suspected of having contracted Covid-19 virus as per established protocol.
  • Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order. Cleaning, maintaining, and storing equipment and PPE proficiently
  • Event organizing actives such as Public County school and Public Drive in Testing sites

Sales Representative

Unlimited Lawn Care
Suwanee, GA
01.2021 - 08.2021
  • Responsible for identifying and building relationships with key customers.
  • Develop a clear understanding of the selling on Lawn products along with the features and functionalities.
  • Analyze customer data and make recommendations in order to maximize the potential of the assigned territory.
  • Meet or exceed quarterly revenue targets and operational metrics.
  • Performing data entry
  • Generated new sales leads through cold calling and networking activities.
  • Reviewed monthly performance against targets set by management team.
  • Advanced knowledge on Horticulture

Sales Representative/Customer Service Representative

TruGreen Lawn Care
Suwanee, Georgia
01.2020 - 10.2020
  • Responsible for identifying and building relationships with key customers.
  • ▪ Maintained organized, Presentable merchandise to drive continuous sales.
  • Analyze customer data and make recommendations in order to maximize the potential of the assigned territory.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Analyzed and properly processed with finding alternative needs.
  • Handled sales and customers inquiries
  • Handled customers complaints and issues in a fast paced environment.
  • Develop a clear understanding of the selling on Lawn products along with the features and functionalities.
  • Knowledge of all Microsoft office tools.
  • ▪ Meet or exceed quarterly revenue targets and operational metrics.
  • Understood the science behind the products we used and and were able to explain to customer on an advance level to my knowledge.

Education

Bachelor of Science - Biology Pre- Medicine

University of North Georgia
Dahlonega, GA
05-2026

High School Diploma -

Union Grove High School
Mcdonough, GA
05-2019

Skills

  • Donor screening
  • Specimen Preparation
  • Paperwork Processing
  • Phlebotomy (Blood Collection)
  • Venipuncture
  • Data Entry
  • Microsoft Office
  • Medical Device Sales
  • Invoice Processing
  • Relationship Building
  • Dependable and Responsible
  • Data Management
  • Excellent Communication
  • Research
  • Problem Resolution
  • Calm Under Pressure

Timeline

Phlebotomist

Lifesouth Community Blood Centers
01.2024 - Current

Phlebotomist

CSL Plasma
01.2023 - 09.2023

Sales Development Representative

The Marena Group
01.2022 - 10.2022

COVID-19 Screener

Mako Medical Laboratories
06.2021 - 12.2021

Sales Representative

Unlimited Lawn Care
01.2021 - 08.2021

Sales Representative/Customer Service Representative

TruGreen Lawn Care
01.2020 - 10.2020

Bachelor of Science - Biology Pre- Medicine

University of North Georgia

High School Diploma -

Union Grove High School

Similar Profiles

CREATE PROFILE
RADHA KHARA