Summary
Overview
Work History
Education
Skills
Timeline
Generic

Radha Mahadeo

Huntington Station,NY

Summary

Meticulous and knowledgeable Manager bringing many years of experience with proven history of identifying issues, acquiring data and drawing conclusions to support resolution. Strong aptitude for leading teams to effectively address client needs and implement changes by supporting strategic initiatives. Highly-motivated with desire to take on new challenges, strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Team-focused, consistent and diplomatic with a focus on building strategic alliances and enhancing company standing.

Overview

20
20
years of professional experience

Work History

Manager - Information System, Occupational Health

NYU Langone Health System
Mineola, NY
02.2022 - Current
  • Oversees all aspects of Information System technology automation as it relates to the Occupational Health Department and other interfacing departments and Regulatory.
  • Serves as the OHS main point of contact for Epic EMR and responsible for the day to day support, ongoing upgrades and changes and data quality of the system.
  • Troubleshoots issues to ensure Epic/MSS reports data integrity.
  • Represents Occupational Health at all IT/Epic EMR/MSS related meetings and committees.
  • Initiates and coordinates departmental MCIT tickets to resolve and trouble shoot issues with Epic EMR.
  • Identifies and resolves inconsistencies in mandatory Annual Health Assessment inclusion logic.
  • Serves as Liaison for EMR and Compliance between OHS and EPIC/MCIT, OHS Leadership and Epic/MCIT, OHS and Managers and NMASS, OHS and individual Staff members mitigating issues with AHA/Fit Test/Flu and Vaccine/COVID Vaccine compliance discrepancies.
  • Ensures daily systems operations. Provides computer education and ongoing technical support for all system end users and all internal OHS staff to ensure seamless utilization of EMR.
  • Generates and maintains accurate monthly and annual compliance database for NYU Health System.
  • Prepare monthly data presentation for EOC, Blood Borne Pathogens and Safe Patient Handling
  • Continually evaluates the Occupational Health Information System for functionality. Responsible for revisions and implementation of changes based upon industry standards and needs of the department.

Specialist - Information System Compliance , OHS

NYU Langone Health System
Mineola, NY
05.2016 - 02.2022
  • Responsible for all aspects of Information Technology automation as it relates to the Occupational Health Services (OHS) and other interfacing departments and regulatory agencies.
  • Responsible for the maintenance of the Electronic Medical Record (EMR) system to successfully implement processes that meet organizational objectives.
  • Prepare monthly data presentation for EOC, Blood Borne Pathogens and Safe Patient Handling incidents.
  • Design clinician-friendly templates/email communication within clinical application.
  • Build and generate compliance reports for all OHS mandatory requirements.
  • Prepare all reports for internal reporting requirements and all Regulatory Agency required state and federal reports.
  • Provide computer education and ongoing technical support for all system end users, and all internal staff to ensure seamless utilization of the EMR.
  • Keeping current with new features and enhancements and continuously evaluates the OHS IT systems to ensure functionality. Responsible for revisions and implementation of changes as necessary based upon industry standards and needs of the Hospital.
  • Serve as the initial contact for troubleshooting EMR documentation issues and following up with clinicians and clinical directors as needed to coordinate appropriate updates.

PC Support/CONNX LAN Security Administrator

Mercyfirst
Syosset, NY
11.2008 - 04.2016
  • Provided technical support to users on various PC systems and applications.
  • Installed and configured hardware, software, and peripherals such as printers, scanners, and monitors.
  • Troubleshot network connectivity issues across multiple platforms including LAN and WAN connections.
  • Created user accounts with appropriate permissions levels for access to Outlook and NYS applications, ACS remote and UAC portal.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Acted as a Liaison between NYS OCFS/ACS and staff and escalated application and network issues to level 2 & 3 NYS support.
  • Processed Active Directory User & computer requests including user creation/deletion, distribution lists maintenance and resetting passwords.

HR Benefits Specialist

Mercyfirst
Syosset, NY
10.2003 - 11.2008
  • Managed daily administration of enrollments, terminations and changes for all company offered benefit plans.
  • Developed communications related to open enrollment periods or changes in benefits packages and conducting new hire benefit orientation.
  • Provided customer service support to employees regarding their questions concerning their health, dental, vision insurance coverage and other benefits programs.
  • Coordinated with IT department on implementation of HRIS software updates related to benefits management system upgrades.
  • Performed data entry tasks related to benefits administration systems and ADP/PC payroll.
  • Maintained data integrity in HRIS by analyzing data reports.
  • Mastered state and Federal benefit laws Including FMLA, COBRA, HIPPA and 401k administration.
  • Reviewed employee enrollments to verify accuracy, inputting information into company database.
  • Compiled quarterly reports of OSHA reported cases.

Education

Bachelor of Science - Business Management

SUNY Farmingdale
Farmingdale, NY
06.2020

Skills

  • Process development
  • Department IT support
  • Analytical problem-solving
  • System management
  • Data evaluation
  • Regulatory compliance oversight
  • Investigative skills
  • Organizational skills
  • Communication
  • Data Management

Timeline

Manager - Information System, Occupational Health

NYU Langone Health System
02.2022 - Current

Specialist - Information System Compliance , OHS

NYU Langone Health System
05.2016 - 02.2022

PC Support/CONNX LAN Security Administrator

Mercyfirst
11.2008 - 04.2016

HR Benefits Specialist

Mercyfirst
10.2003 - 11.2008

Bachelor of Science - Business Management

SUNY Farmingdale

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Radha Mahadeo