Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Radha Patel

Myrtle Beach,South Carolina

Summary

History of delivering exceptional care to animals in stressful environments. Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.

Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Kennel Assistant

VCA Hospitals
06.2021 - Current
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
  • Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
  • Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
  • Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.

Barista

Kroger
10.2023 - 03.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Used POS system to accurately enter orders and process payments.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

ClickList Associate

Kroger
08.2020 - 06.2021
  • Pulled items from shelves based on number, size, color, quantity and quality requirements.
  • Established rapport with repeat customers, fostering loyalty through personalized assistance and recommendations.
  • Trained new ClickList associates, sharing best practices and promoting a positive team environment.
  • Supported ongoing departmental growth by actively participating in strategy meetings focused on enhancing operational efficiency.
  • Collaborated with team members to maintain clean and organized workspaces for improved efficiency.
  • Participated in cross-training initiatives within the store to better understand all aspects of operations.
  • Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.
  • Picked and packed order items.
  • Safely and securely loaded items to prevent damage during transport.

Barista

Kroger
06.2016 - 08.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Used POS system to accurately enter orders and process payments.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Cashier

Kroger
04.2014 - 06.2016
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Approached every question or concern with calm and level-headed approach.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Certification - Veterinarian Assisting

Horry-Georgetown Technical College
Conway, SC
04.2021

High School Diploma -

Carolina Forest High School
Myrtle Beach, SC
06.2016

Skills

  • Animal Care
  • Patience with Animals
  • Appointment Scheduling
  • Teamwork and Collaboration
  • Critical Thinking
  • Customer Service
  • Making Schedules

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Barista

Kroger
10.2023 - 03.2024

Kennel Assistant

VCA Hospitals
06.2021 - Current

ClickList Associate

Kroger
08.2020 - 06.2021

Barista

Kroger
06.2016 - 08.2020

Cashier

Kroger
04.2014 - 06.2016

Certification - Veterinarian Assisting

Horry-Georgetown Technical College

High School Diploma -

Carolina Forest High School

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Radha Patel