Radhames Damaso Jr
Cape Coral,United States
Summary
I am a skilled Network Engineer, committed to designing and putting into effect dependable, secure network solutions that foster organizational success. I enjoy implementing extensive network configurations, solve challenging problems, and assist with project management activities, with a particular emphasis on enterprise architecture. I am proficient in a number of networking technologies, such as data center networking, firewalls, VPNs, and Cisco systems. I work best in high-speed settings where I can bridge technical and non-technical gaps with strategic thinking and clear communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hands On Experience
Home Lab
01.2024 - Current
- Hands-on experience with dynamic routing protocols (OSPF, EIGRP), VLAN design, NAT, ACLs, DHCP services, and wireless networking solutions.
- Skilled in troubleshooting Layer 2 and Layer 3 issues.
- Engineered a scalable network topology with multiple routers, switches, and wireless access points to simulate real-world enterprise environments.
- Conducted performance optimization and fault isolation using network monitoring tools and simulation platforms.
- Integrated security controls at network access points and deployed a structured network with layered security, redundancy protocols, and IP addressing schemes.
- Gained practical experience in network design, system documentation, and proactive troubleshooting methodologies.
Help Desk Specialist
The Home Depot
, United States
04.2023 - 04.2024
- Learned and implemented Layer 1 troubleshooting skills.
- Was responsible for maintaining high quality documentation in the internal ticketing on all orders.
- Provide accurate information about products, pricing, availability, and delivery timelines.
- Resolve customer complaints or concerns quickly and professionally..
- Monitor and manage open orders to ensure timely completion and customer satisfaction.
- Communicate effectively with external vendors and internal teams.
Education
Associate of Science - AS - Network and System Administration/Administrator
Florida SouthWestern State College
United States07.2025
Skills
- Cisco Routing and Switching
- Documentation and reporting
- WireShark
- SolarWinds
- TCP/IP
- Splunk
- Networking
- Ticketing Systems
- Active Directory
- Network troubleshooting
- Palo Alto
- Fortinet
Certification
- CompTIA Network+
- Cisco Certified Network Associate
- Routing and Switching (CCNA) - In Progress
Timeline
Hands On Experience
Home Lab
01.2024 - Current
Help Desk Specialist
The Home Depot
04.2023 - 04.2024
Associate of Science - AS - Network and System Administration/Administrator
Florida SouthWestern State College
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